Christopher Sommers
Chicago,IL
Summary
A predilection for new experiences with wide ranges of people has lead me through a history of performance, sales, service, and other customer-facing positions. The key to success in these fields has been a patient, understanding attitude towards the guests and coworkers who depend on me. Keeping a grounded, but lighthearted approach to tasks has helped me provide positive morale to the people I interact with throughout my workday.
Overview
2
2
years of professional experience
Work History
Server/Bartender
Giordano’s
05.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Game Master
Independant
04.2024 - Current
- Explained company policies, game rules and safety requirements.
- Communicated clearly and on-time to share clues and direct game actions.
- Watched guests closely to maintain current understanding of gameplay.
- Educated new players on game rules, mechanics, and strategies, enabling them to fully enjoy their gaming experience.
- Collaborated with other Game Masters to maintain consistent rule enforcement across all servers.
- Developed creative solutions for unique player requests, fostering a positive gaming environment.
- Enhanced player experience by creating immersive storylines and engaging game content.
Sales Agent
Shoreline Sightseeing
06.2022 - 01.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Explained and compared features and advantages of specific tours to promote sales.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Education
Bachelor of Arts - Telecommunications
Ball State University
Muncie, IN07.2018
Skills
- Customer Relations
- Housekeeping Abilities
- Voice Acting
- Customer Service Expertise
- Long-form Storytelling Expertise
- Inclusivity Awareness
- Creative Writing
- Puzzle Design
- Interpersonal and written communication
Affiliations
- Rough Magic Games
- C2E2 (Chicago Comics and Entertainment Expo)
- FanExpo
Timeline
Game Master
Independant
04.2024 - Current
Server/Bartender
Giordano’s
05.2023 - Current
Sales Agent
Shoreline Sightseeing
06.2022 - 01.2023
Bachelor of Arts - Telecommunications
Ball State University
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