Christopher Spicer
Omaha,NE
Summary
Analytics and business performance leader with 25+ years of leadership experience and a Graduate Certificate in Business Analytics. Proven track record translating complex data into actionable business insights through Power BI, Salesforce, SQL, and advanced analytics. Recognized within FNBO as a trusted advisor, dashboard subject matter expert, and innovation leader who drives adoption of new tools, improves organizational performance, and enables data-driven decision making. Experienced in cross-functional collaboration, change management, leadership coaching, and emerging AI technologies.
Overview
30
30
years of professional experience
Work History
Branch Manager
FNBO
07.2023 - Current
- Catalyze customer success and business growth by utilizing key data visuals to inspire a high-performing team to deliver exceptional customer service.
- Build Power BI dashboards and self-service reporting that strengthen visibility, accountability, and executive decision-making.
- Lead reporting and platform enhancements across Power BI and Salesforce to improve usability, adoption, and business alignment.
- Translate complex data into executive-ready insights and recommendations that support planning, performance management, and operational improvement.
- Use IVY, ChatGPT, and AI-enabled tools to streamline work, accelerate content development, and improve team productivity.
- Contribute to innovation and adoption efforts through FNBO’s R.A.T. Pack team, advancing employee effectiveness and process improvement.
Branch Manager
U.S. Bank
07.2007 - 07.2023
- Accelerated team performance and business growth by offering strategic leadership, performance coaching, and motivation.
- Facilitated discussions on data analysis, financial forecasting, and strategic campaign planning for company-wide projects.
- Harnessed key performance metrics to assist peer managers in optimizing their branch portfolio growth and profitability opportunities.
- Compile data and statistics to lead financial/incentive discussions during monthly District Branch Manager meetings.
- Utilize Agile concepts to create excel workflows to increase awareness and productivity.
- Design and generate interactive dashboards to analyze data and recommend process solutions.
- Coordinated the successful implementation of the Master Minds innovation group, developing initiatives that elevated regional performance.
Branch Manager, Banker, Teller
U.S. Bank
01.1996 - 07.2007
- Led high-performing teams through coaching, training, and performance management, developing future leaders and driving sales, service, and operational excellence.
- Directed branch performance across deposits, lending, and fee income while aligning execution with strategic business objectives and growth initiatives.
- Developed reporting dashboards and analytical tools to improve visibility, forecasting, and decision-making.
- Served as a trusted advisor to district leadership by analyzing performance trends, establishing goals, and translating data into actionable business insights.
- Mentored and developed Sales and Service Managers, and frontline employees while partnering with Business Bankers to support lending opportunities and client growth.
Education
Bachelor of Science - Mathematics
University of South Dakota
Vermillion, SDCertificate - Business Analytics
University of South Dakota
Vermillion, SD12-2024
Skills
- Analytics & Reporting: Power BI, Power Query, Power Pivot, Tableau, Excel, Salesforce Analytics
- Data & Database: SQL, PostgreSQL, DAX, Data Warehousing, Data Mining
- Artificial Intelligence: ChatGPT, Microsoft Copilot, Generative AI Tools, Prompt Development
- Data Storytelling & Executive Reporting
- Project Leadership
- Stakeholder Engagement
- Training, Coaching & Enablement
- Cross-Functional Collaboration
- Process Improvement
- Agile Methodologies
AWARDS
FNBO Member of the Elite R.A.T. Pack, U.S. Bank Annual Pinnacle Winner, 12-time Quarterly Pinnacle Winner, Gold Shield Award, 3-time Bronze Shield Award, Circle of Service Excellence Nomination, In-Store Top Sales Producer
Timeline
Branch Manager
FNBO
07.2023 - Current
Branch Manager
U.S. Bank
07.2007 - 07.2023
Branch Manager, Banker, Teller
U.S. Bank
01.1996 - 07.2007
Certificate - Business Analytics
University of South Dakota
Bachelor of Science - Mathematics
University of South Dakota