Christopher St.Clair
Noblesville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Field Service Technician
Glory Global Solutions
08.2023 - Current
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
- Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
- Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
Warehouse Manager
SVW/Powerhouse
10.2022 - Current
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Field Service Technician
Diebold Nixdorf
03.2017 - 06.2022
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $25,000.
- Operated hand tools and power equipment according to company safety procedures.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Rigger Team Lead
C&C Erectors
09.2011 - 03.2017
- Determined correct rigging requirements for equipment based on job specifications and environmental conditions.
- Installed, repaired, and maintained ATM, VAT, and alarm systems.
- Supervised installation crews in a variety of environments and situations.
- Installed and repaired low voltage and high voltage electrical systems.
- Responsible for receiving and delivering equipment and machines.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
Education
GED -
Emmerich Manual High School
Indianapolis, IN05.2000
Skills
- Resource Management
- Distribution and Warehousing
- Environmental Concerns
- Outgoing Shipments Oversight
- Route Planning
- Calibrating Systems
- Preventative Maintenance
- Power Tools
- Equipment Rebuilding
- Service Records Management
- Systems Thinking
- Overseeing Personnel
- Troubleshoot Service Issues
- Team Member Motivation
References
Aaron Shellhorn - DSM Diebold - 317.389.0484
Frank Cahoe - Owner C&C Erectors - 502.552.7921
Timeline
Field Service Technician
Glory Global Solutions
08.2023 - Current
Warehouse Manager
SVW/Powerhouse
10.2022 - Current
Field Service Technician
Diebold Nixdorf
03.2017 - 06.2022
Rigger Team Lead
C&C Erectors
09.2011 - 03.2017
GED -
Emmerich Manual High School
Similar Profiles
Julie Cerino-ZimmermanJulie Cerino-Zimmerman
Material Control Coordinator at Glory Global SolutionsMaterial Control Coordinator at Glory Global Solutions
Danny AgudeloDanny Agudelo
Field Service Technician at Glory Global SolutionsField Service Technician at Glory Global Solutions
Justin NapierJustin Napier
Help Desk Agent at Glory Global SolutionsHelp Desk Agent at Glory Global Solutions