Christopher Stevens
Phoenix,AZ
Summary
Results-driven customer service professional skilled in customer engagement, stress management, and problem-solving. Demonstrated ability to efficiently resolve inquiries and enhance customer satisfaction through knowledgeable support and effective communication.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Peckham
Phoenix, Arizona
12.2018 - Current
- Handled customer complaints with empathy and professionalism.
- Provided product information and guidance to enhance customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Security Officer Supervisor
Westcor Partners
Phoenix, Arizona
12.1998 - 04.2004
- Assisted customers with inquiries and resolved issues efficiently.
- Handled customer complaints with empathy and professionalism.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Sales Associate/Leasing Consultant
Larry Miller Toyota
Glendale, Arizona
08.1992 - 08.1994
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Provided product knowledge to educate customers on vehicle specifications.
Sales Associate
Milgram-Kagan
Chicago, Illinois
1989 - 1992
- Assisted customers in selecting products and services tailored to their needs.
- Maintained inventory levels and organized stock for easy access and visibility.
- Processed transactions accurately using point-of-sale systems.
Education
Data Analytics
Maricopa Community Colleges, Gateway Community College
Phoenix, AZ10-1994
Diploma - General Studies
St Francis De Sales High School
Chicago, IL05-1982
Skills
- Product knowledge
- Customer engagement
- Stress management
- Multitasking and organization
- Time management
- Problem solving
Certification
- Personal lines insurance agent
- Life and Health insurance agent
Timeline
Customer Service Representative
Peckham
12.2018 - Current
Security Officer Supervisor
Westcor Partners
12.1998 - 04.2004
Sales Associate/Leasing Consultant
Larry Miller Toyota
08.1992 - 08.1994
Sales Associate
Milgram-Kagan
1989 - 1992
Data Analytics
Maricopa Community Colleges, Gateway Community College
Diploma - General Studies
St Francis De Sales High School