Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Stewart

Irvington,NJ

Summary

Skilled Guest Advocate with background in providing exceptional guest experiences. Strong communication skills, problem-solving abilities and commitment to customer satisfaction used to create positive and welcoming environments. Demonstrated talent for resolving concerns, handling high volume tasks and improving overall guest relations.

Overview

1
1
year of professional experience

Work History

Guest Advocate

Target
Neptune, NJ
03.2023 - 06.2024
  • Collaborated with sales team members to stay current on inventory levels and resolve item issues.
  • Maintained cleanliness standards throughout the store area.
  • Promoted available products and services to customers during service, account management and order calls.
  • Greeted customers and provided assistance to ensure a positive shopping experience.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Resolved customer complaints in a professional manner.
  • Assisted other departments when needed to maintain efficient operations.
  • Demonstrated strong communication skills when interacting with customers and coworkers.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.

Sales Representative

Trinity Solar
Allenwood, NJ
02.2024 - 04.2024
  • Analyzed market trends to identify potential sales opportunities.
  • Created detailed reports on daily, weekly, and monthly sales activity.
  • Listened to customers to understand needs and put together optimal solutions.
  • Convinced clients to purchase products or services by following persuasive script.
  • Demonstrated how to use the product and its features.
  • Attended weekly team meetings to discuss sales strategies and targets.
  • Generated leads through cold calling prospective clients.
  • Assessed customer needs through detailed questioning and presented products to fill those requirements.
  • Circulated among potential customers or traveled by foot or automobile to deliver or sell merchandise or services.
  • Collaborated with team to develop effective, winning sales strategies.
  • Studied geographic areas to identify potential buyers and increase door-to-door sales.
  • Built territory-specific sales plans by reviewing competitor activities and lead spending trends.

Education

Certificate - Basic Home Systems: HVAC

Ocean County Vocational Technical School
Toms River, NJ
11-2024

High School Diploma -

Long Branch High School
Long Branch, NJ
06-2022

Skills

  • Exceptional communication
  • Stress tolerance
  • Complaint handling
  • Strong empathy
  • Computer skills
  • Customer service
  • Goal oriented

Timeline

Sales Representative

Trinity Solar
02.2024 - 04.2024

Guest Advocate

Target
03.2023 - 06.2024

Certificate - Basic Home Systems: HVAC

Ocean County Vocational Technical School

High School Diploma -

Long Branch High School
Christopher Stewart