Christopher St. Gerard

• Shift Leader
• Identified needs of customers promptly and efficiently.
• Achieved cost-savings by developing functional solutions to problems.
• Managed inventory and supplies to ensure materials were available when needed.

Train and mentor new employees, fostering a team-oriented environment.

- Manage customer checkout processes, including cash and credit transactions.

• - Maintain store cleanliness and inventory restocking
• Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
• Utilized POS systems efficiently for order processing and inventory management.
• Confirmed accuracy of daily sales reports before submitting them to management for review.
• Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
• Maintained positive working relationship with fellow staff and management.
• Assisted in training new employees on shift operations.
• Monitored employee performance to ensure compliance with company policies and procedures.

• Shift Leader

- Greeted customers with professionalism and a friendly attitude, enhancing the customer experience.

- Assisted customers with self-checkout and managed store operations. professionalism and a friendly attitude, enhancing the customer experience.

• Achieved cost-savings by developing functional solutions to problems.
• Completed day-to-day duties accurately and efficiently.
• Managed inventory and supplies to ensure materials were available when needed.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Recognized by management for providing exceptional customer service.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Worked with cross-functional teams to achieve goals.