Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Accomplishments
References
Timeline
Generic

Rachael Palmer

Aurora

Summary

Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed employee with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dunkin

Taylor Leathers
Aurora
06.2023 - 04.2024
  • Worked successfully with adiverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified the needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Walden Country Club

Walden Country Club
Aurora
10.2021 - 12.2021
  • Greeted guests warmly upon arrival to create a welcoming atmosphere.
  • Managed reservations effectively to optimize table assignments.
  • Assisted servers by providing menus and answering guest questions promptly.
  • Coordinated with kitchen staff to ensure timely food service for guests.
  • Handled guest complaints professionally to maintain customer satisfaction.
  • Maintained the cleanliness of the host station and dining area consistently.
  • Organized seating arrangements based on guest preferences and special requests.

Education

High School Diploma -

Aurora High School
Aurora, OH
05-2024

Some College (No Degree) - Middle Level Education

University of Kentucky
Lexington, KY

Skills

  • Customer service
  • Conflict resolution
  • Reservation management
  • Task prioritization
  • Process optimization
  • Team collaboration
  • Effective communication
  • Problem solving
  • Organizational skills
  • Fast-paced adaptability
  • Flexible and adaptable

Affiliations

  • Varsity soccer
  • Babysitting
  • Yearbook
  • Member of Alpha Chi Omega at the University of Kentucky

Certification

  • CPR certification

Accomplishments

  • Varsity soccer award
  • One of the team managers for the soccer team senior year
  • Volunteering
  • Red Cross blood donations 2x

References

References available upon request.

Timeline

Dunkin

Taylor Leathers
06.2023 - 04.2024

Walden Country Club

Walden Country Club
10.2021 - 12.2021

High School Diploma -

Aurora High School

Some College (No Degree) - Middle Level Education

University of Kentucky

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