CHRISTOPHER S. THOMAS
Liberty Lake
Summary
Training and development professional with experience designing structured learning materials, supporting onboarding initiatives, and reinforcing compliance standards in operational environments. Skilled in identifying process inconsistencies, aligning training to defined standards, and translating complex expectations into practical, repeatable guidance.
Overview
22
22
years of professional experience
Work History
Home Care Aid
Addus HomeCare
Spokane Valley
01.2025 - 01.2026
- Ensured compliance with care documentation standards in regulated healthcare setting, supporting quality of care.
- Coordinated daily schedules and enforced safety protocols to enhance client safety and service delivery.
- Provided personal care assistance with daily living activities for clients.
Delivery Driver
Pointer Express LLC (Amazon DSP)
01.2025 - 08.2025
- Maintained 98%+ on-time delivery performance across high-volume routes.
- Executed standardized operational procedures to ensure timely deliveries in deadline-driven environment.
- Communicated with dispatch to confirm delivery schedules.
Social Studies Teacher
Fair Haven Grade School
01.2021 - 01.2022
- Enhanced assessment performance by 15% over two grading cycles through targeted instructional strategies.
- Created evaluation criteria to establish consistent, fair grading practices and support student achievement.
- Designed structured instructional plans aligned to defined curriculum standards.
Extended Leave Substitute Teacher
01.2016 - 01.2020
- Maintained structured learning environments that met district standards, fostering student engagement and discipline.
- Implemented lesson plans and adapted materials for diverse student needs.
- Executed curriculum delivery across various grade levels.
Manager
Barcelona Restaurant
01.2004 - 01.2015
- Directed operations for 20+ staff including onboarding and performance oversight.
- Streamlined onboarding process, reducing time by 25% through structured training.
- Standardized workflows to enhance service consistency and ensure compliance.
Skills
- Training & Development
- Onboarding Programs
- Compliance Training
- Instructional material development
- Job aid development
- Process Improvement
- Workflow Optimization
- Process mapping
- Google Workspace
- Microsoft Office Suite
- Learning Management System Familiarity
- Cross-Functional Communication
- Stakeholder Alignment
- AI content integration
- Performance Documentation
Professional Technical Skills
- Instructional Materials Development (Slide-Based & Microlearning)
- AI Integration for Content Drafting & Workflow Efficiency
- Performance Support & Job Aid Development
- Process Mapping & Documentation Structuring
- Google Workspace
- Microsoft Office Suite
- Learning Management System Familiarity
Timeline
Home Care Aid
Addus HomeCare
01.2025 - 01.2026
Delivery Driver
Pointer Express LLC (Amazon DSP)
01.2025 - 08.2025
Social Studies Teacher
Fair Haven Grade School
01.2021 - 01.2022
Extended Leave Substitute Teacher
01.2016 - 01.2020
Manager
Barcelona Restaurant
01.2004 - 01.2015