Christopher Stout
Auburn,NY
Summary
Experienced Customer Service Professional with over 3 years of experience. Excellent reputation for resolving problems and improving customer satisfaction. Possesses excellent self-control and level head in difficult situations. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Marcellus/Skaneateles Ambulance
10.2023 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Medical Event Staff
JMA Dome Medical
02.2023 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Emergency Medical Technician
Menter Ambulance
09.2022 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Evaluated injured or ill persons to determine nature and extent of concerns.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Medic
NY Guard State Defense Force
06.2019 - Current
- Current Specialist (E4) assigned as Team Member for 3 Detachment, 65 Area Command.
- Worked at a COVID Vaccination Site: Team Leader, Assistant Operations NCO, Assistant Training NCO, DLAN Operator.
- Helped establish various Standard Operating Procedures for various positions within the Vaccination Site.
Security Professional
Allied Universal Security Services
04.2022 - 07.2022
- Patrol Officer: Patrol designated areas as well as responding to alarms and emergencies on site.
- Access Control Point Officer: Monitor entry gates for unauthorized personnel, log in deliveries.
- Reception Officer: Log visitors in as well as monitor for unauthorized personnel.
- Console Officer: Watch cameras as well as alarm systems, respond to alarms as necessary.
Deli Customer Service
Wegmans Food Markets, Inc
06.2018 - 05.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Maintained a clean and sanitized work area, equipment, and utensils.
- Used problem solving techniques and attention to detail to ensure a minimal wait time for product delivery.
Education
Associate of Applied Science - Emergency Management
Onondaga Community College
Syracuse, NY05.2019
Career And Technical Education Certificate - Criminal Justice
Wayne Technical And Career Center
Williamson, NY06.2016
Skills
- Customer Service
- Complaint Resolution
- Calm Under Stress
- Communication
- Attention to Detail
- Flexibility
- Adaptability
Accomplishments
- SGAUS Military Emergency Management Specialist - Senior
(04/2022) - SGAUS Expert Medical Badge (03/2022)
- New York Guard Soldier of the Year (2021)
- SGAUS Military Emergency Management Specialist - Flash
(01/2021) - SGAUS Military Emergency Management Specialist - Basic
(12/2020)
Certification
- FEMA Professional Development Series (02/2023)
- NOCTI Certification in Criminal Justice (04/2016)
- NYS Emergency Medical Technician (09/2019-09/2024)
- AHA Basic Life Support for Healthcare Providers (05/2023-05/2025)
- NAEMT Prehospital Trauma Life Support (02/2022-02/2026)
Volunteer Experience
- Central New York Medical Reserve Corps - Support (July 2019 - Present)
Timeline
Emergency Medical Technician
Marcellus/Skaneateles Ambulance
10.2023 - Current
Medical Event Staff
JMA Dome Medical
02.2023 - Current
Emergency Medical Technician
Menter Ambulance
09.2022 - Current
Security Professional
Allied Universal Security Services
04.2022 - 07.2022
Medic
NY Guard State Defense Force
06.2019 - Current
Deli Customer Service
Wegmans Food Markets, Inc
06.2018 - 05.2022
Associate of Applied Science - Emergency Management
Onondaga Community College
Career And Technical Education Certificate - Criminal Justice
Wayne Technical And Career Center
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