Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volunteer Experience
Timeline
Generic

Christopher Stout

Auburn,NY

Summary

Experienced Customer Service Professional with over 3 years of experience. Excellent reputation for resolving problems and improving customer satisfaction. Possesses excellent self-control and level head in difficult situations. Seeking a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Emergency Medical Technician

Marcellus/Skaneateles Ambulance
10.2023 - Current
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.

Medical Event Staff

JMA Dome Medical
02.2023 - Current
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.

Emergency Medical Technician

Menter Ambulance
09.2022 - Current
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Evaluated injured or ill persons to determine nature and extent of concerns.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.

Medic

NY Guard State Defense Force
06.2019 - Current
  • Current Specialist (E4) assigned as Team Member for 3 Detachment, 65 Area Command.
  • Worked at a COVID Vaccination Site: Team Leader, Assistant Operations NCO, Assistant Training NCO, DLAN Operator.
  • Helped establish various Standard Operating Procedures for various positions within the Vaccination Site.

Security Professional

Allied Universal Security Services
04.2022 - 07.2022
  • Patrol Officer: Patrol designated areas as well as responding to alarms and emergencies on site.
  • Access Control Point Officer: Monitor entry gates for unauthorized personnel, log in deliveries.
  • Reception Officer: Log visitors in as well as monitor for unauthorized personnel.
  • Console Officer: Watch cameras as well as alarm systems, respond to alarms as necessary.

Deli Customer Service

Wegmans Food Markets, Inc
06.2018 - 05.2022
  • Greeted customers at counter to fulfill requests and answer questions.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Maintained a clean and sanitized work area, equipment, and utensils.
  • Used problem solving techniques and attention to detail to ensure a minimal wait time for product delivery.

Education

Associate of Applied Science - Emergency Management

Onondaga Community College
Syracuse, NY
05.2019

Career And Technical Education Certificate - Criminal Justice

Wayne Technical And Career Center
Williamson, NY
06.2016

Skills

  • Customer Service
  • Complaint Resolution
  • Calm Under Stress
  • Communication
  • Attention to Detail
  • Flexibility
  • Adaptability

Accomplishments

  • SGAUS Military Emergency Management Specialist - Senior
    (04/2022)
  • SGAUS Expert Medical Badge (03/2022)
  • New York Guard Soldier of the Year (2021)
  • SGAUS Military Emergency Management Specialist - Flash
    (01/2021)
  • SGAUS Military Emergency Management Specialist - Basic
    (12/2020)

Certification

  • FEMA Professional Development Series (02/2023)
  • NOCTI Certification in Criminal Justice (04/2016)
  • NYS Emergency Medical Technician (09/2019-09/2024)
  • AHA Basic Life Support for Healthcare Providers (05/2023-05/2025)
  • NAEMT Prehospital Trauma Life Support (02/2022-02/2026)

Volunteer Experience

  • Central New York Medical Reserve Corps - Support (July 2019 - Present)

Timeline

Emergency Medical Technician

Marcellus/Skaneateles Ambulance
10.2023 - Current

Medical Event Staff

JMA Dome Medical
02.2023 - Current

Emergency Medical Technician

Menter Ambulance
09.2022 - Current

Security Professional

Allied Universal Security Services
04.2022 - 07.2022

Medic

NY Guard State Defense Force
06.2019 - Current

Deli Customer Service

Wegmans Food Markets, Inc
06.2018 - 05.2022

Associate of Applied Science - Emergency Management

Onondaga Community College

Career And Technical Education Certificate - Criminal Justice

Wayne Technical And Career Center
Christopher Stout