Christopher Strahan
Albuquerque,NM
Summary
Retired United States Air Force veteran with over twenty years of experience in military and civilian careers. Pursuing a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Route Manager 3
Sprague Pest Solutions
10.2014 - 03.2023
- Provides integrated pest control solutions to commercial clients
- Responsible for meeting monthly contract services to over 150 locations from Auburn, WA to Crystal Mountain, WA
- Customer Service to commercial accounts, with consistent Net Promoter Scores in high 90's -100
- Branch Trainer, Tacoma, WA for one year
- Graduate of two one year company Leadership courses
- Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements
- Trained new staff on job duties, company policies, and safety procedures for rapid on boarding
- Developed and maintained knowledgeable and productive team of employees
- Conducted driver ride-alongs and observations to evaluate and improve driver performance
- Managed end-of-day check-in process to capture and communicate key service, safety and equipment issues
- Prospected for leads to build pipeline and convert to sales opportunities
Aircraft Mechanic, Hydraulic Systems Lead Technician
U.S. Air Force
09.2012 - 09.2014
- Hydraulic Systems Lead Tech, 71st AMU - CV 22
- Supervised training and development of approximately ten junior specialists
- Crew Chief, Assisted Flight Line crews in daily sortie generation and repairs
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements
- Maintained all aircraft in accordance with organizational maintenance requirements
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls
- Maintained repair logs to document all corrective and preventive aircraft maintenance
- Recorded maintenance actions in aircraft logbooks
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS
- Operated support equipment and flight line vehicles
- Obtained fuel and oil samples to check for contamination
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs
- Collaborated with colleagues in developing and refining maintenance procedures
- Read and interpreted aircraft documentation to determine repair feasibility and methods
Security Manager
U.S. Air Force
09.2011 - 09.2012
- Flight Primary Security Manager - 58th Aircraft Maintenance Unit; processed clearance paperwork, information security applications, flight line access badges and completed monthly security inspections with base Security Forces
- Kept team compliant with security protocols and appearance standards
- Completed vulnerability scans to identify at-risk systems and remediate issues
- Delivered regular security awareness programs to educate personnel on security measures and protocols
Debrief Supervisor 58 Aircraft Maintenance Squadron
U.S. Air Force
01.2009 - 09.2011
- Supervised five technicians in all C-130 Debrief operations
- Provided prompt, real-time maintenance and sortie information to US Air Force systems, Production Supervision, and Air Crews
- Managed squadron morale funds
- Monitored workflow to improve employee time management and increase productivity
- Maintained compliance with military policies, objectives, and communication goals
- Achieved results by working with staff to meet established targets
- Collected, arranged, and input information into database system
- Maintained database systems to track and analyze operational data
Aircraft Mechanic, Aircraft Hydraulics Systems Craftsman
U.S. Air Force
02.2003 - 01.2009
- Aircraft Flight Line Hydraulic Systems Specialist, repair and troubleshooting problems on C-17 Globemaster aircraft
- Assistant Crew Chief, responsible for aircraft sortie generation
- Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements
- Maintained all aircraft in accordance with organizational maintenance requirements
- Operated power tools, gauges and testing equipment to adjust, repair, and replace faulty components in aircraft
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention, and safety at all times
- Maintained repair logs to document all corrective and preventive aircraft maintenance
- Performed aircraft corrosion control procedures
- Recorded maintenance actions in aircraft logbooks
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS
- Operated support equipment and flight line vehicles
- Obtained fuel and oil samples to check for contamination
Telecommunications Technician
Inter-tel
10.1996 - 01.2002
- Installation, programming, troubleshooting, repair, and sales on Mitel, AT&T, Panasonic, and other commercial phone systems, voice mail systems, and equipment
- Low Voltage wiring including telecom, network, and fiber optic cabling
- Collaborated with other technicians to troubleshoot and resolve technical issues
- Installed and repaired network cabling, hardware and software to maximize operational efficiency
- Installed and configured new devices and system components
- Responded to service requests during and after business hours
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues
- Managed and prioritized customer service requests to achieve prompt resolution
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance
- Performed periodic system upgrades and maintenance to meet industry standards
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces
- Worked closely with network administrators and server engineers to deliver quality service
- Network equipment and distribution systems installation and maintenance
- Coordinated installation of new users and relocations of existing users
- Installed wiring, cabling and networking hardware on customer premises
- Performed preventive maintenance of telecommunications equipment
Telephone Technician
U.S. Coast Guard
05.1990 - 10.1996
- Electronics Shop Minor Telephone Manasquan, NJ
- Telephone Technician 2nd Class, Customer Service and Telecom/Network cabling and systems installation, maintenance, and repair
- Coast Guard units from NJ to CT
- Communications Station Kodiak, AK
- Telephone Technician 3rd Class
- Maintenance, repair, troubleshooting, and new installation on unit telecom systems, Microwave systems, and RF/HF antennas/towers
- Supervised small work groups
- Installed wiring, cabling and networking hardware on customer premises
- Installed and configured new devices and system components
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces
- Responded to service requests during and after business hours
- Performed preventive maintenance of telecommunications equipment
- Read blueprints and schematics to correctly place equipment
- Coordinated installation of new users and relocations of existing users
- Worked closely with network administrators and server engineers to deliver quality service
- Skilled at working independently and collaboratively in team environment
- Self-motivated, with strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in team setting, providing support and guidance
- Worked effectively in fast-paced environments
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
- Passionate about learning and committed to continual improvement
- Proved successful working within tight deadlines and fast-paced environment
- Strengthened communication skills through regular interactions with others
- Organized and detail-oriented with strong work ethic
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Paid attention to detail while completing assignments
- Worked flexible hours across night, weekend and holiday shifts
- Developed and maintained courteous and effective working relationships
- Identified issues, analyzed information and provided solutions to problems
- Participated in team projects, demonstrating ability to work collaboratively and effectively
- Cultivated interpersonal skills by building positive relationships with others
Education
No Degree - Advanced Leadership Practices And Team Influence
Sprague Pest Solutions Leadership II Training
Tacoma, WA08.2021
No Degree - Organizational Leadership
Sprague Pest Solutions Leadership I Training
Tacoma, WA05.2019
No Degree - Organizational Leadership
US Air Force Gaylor NCO Academy
San Antonio, TX10.2010
Technical School in Aircraft Hydraulic Systems, Theory, Repair And Trouble Shooting - Advanced Troubleshooting And Systems Inspection
US Air Force Training Center
Sheppard AFB, TX, Wichita Falls05.2003
Technical School US Military in Telecommunications A School, Theory, Wiring, Equipment And Trouble Shooting -
US Coast Guard Training Center
Petaluma, CA, Petaluma05.1990
Technical School US Military in Basic Electronics A School, Theory, Components and Trouble Shooting -
US Coast Guard Training Center
Governors Island, NY, New York12.1989
Some College in Chemical Engineering -
University of New Mexico-Main Campus
Albuquerque, NM05.1987
Skills
- Military Experience
- Telecommunications Services
- Integrated Pest Management, Commercial Operator, Structural Inspection
- Low Voltage Experience
- Aircraft Maintenance
- Network Installation and cabling
- Hydraulic Systems Maintenance
- Staff Training
- Route Coordination
- Customer service
- Leadership
- Training & development
- GPS and route planning
- Project manager supervision
- Office 365
Certification
- Commercial Applicator, 01/01/20, 01/01/24, Commercial pesticide applicator - Washington State
- Structural Inspector, 01/01/20, 02/01/24, Structural Inspector for Wood Destroying Organisms and Pests - Washington State
- Wildlife Trapping Certification, Present, 2022, License completed in 2022, currently trapping under the guidance of Ben Estibal at Sprague Pest Solutions.
Looking For
Looking for a rewarding career in the above areas, but also open to new employment opportunities
Personal Information
- Military Service Branch: United States Air Force
- Military Service Rank: Technical Sergeant
- Work Permit: Authorized to work in the US for any employer
Hobbies
Family adventures
Hiking
Mountain Biking
Fishing
Amateur Photography
Timeline
Route Manager 3
Sprague Pest Solutions
10.2014 - 03.2023
Aircraft Mechanic, Hydraulic Systems Lead Technician
U.S. Air Force
09.2012 - 09.2014
Security Manager
U.S. Air Force
09.2011 - 09.2012
Debrief Supervisor 58 Aircraft Maintenance Squadron
U.S. Air Force
01.2009 - 09.2011
Aircraft Mechanic, Aircraft Hydraulics Systems Craftsman
U.S. Air Force
02.2003 - 01.2009
Telecommunications Technician
Inter-tel
10.1996 - 01.2002
Telephone Technician
U.S. Coast Guard
05.1990 - 10.1996
No Degree - Advanced Leadership Practices And Team Influence
Sprague Pest Solutions Leadership II Training
No Degree - Organizational Leadership
Sprague Pest Solutions Leadership I Training
No Degree - Organizational Leadership
US Air Force Gaylor NCO Academy
Technical School in Aircraft Hydraulic Systems, Theory, Repair And Trouble Shooting - Advanced Troubleshooting And Systems Inspection
US Air Force Training Center
Technical School US Military in Telecommunications A School, Theory, Wiring, Equipment And Trouble Shooting -
US Coast Guard Training Center
Technical School US Military in Basic Electronics A School, Theory, Components and Trouble Shooting -
US Coast Guard Training Center
Some College in Chemical Engineering -
University of New Mexico-Main Campus
- Commercial Applicator, 01/01/20, 01/01/24, Commercial pesticide applicator - Washington State
- Structural Inspector, 01/01/20, 02/01/24, Structural Inspector for Wood Destroying Organisms and Pests - Washington State
- Wildlife Trapping Certification, Present, 2022, License completed in 2022, currently trapping under the guidance of Ben Estibal at Sprague Pest Solutions.
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