Christopher Style
Cerritos,CA
Summary
Proven leader at SUBWAY® Restaurants, adept in enhancing customer satisfaction and sales through exceptional service and upselling. Skilled in staff training and development, demonstrating strong decision-making and critical thinking. Achieved significant team collaboration, excelling in multitasking and organization. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
10
10
years of professional experience
Work History
Senior Sandwich Artist
SUBWAY®Restaurants
03.2016 - Current
- Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
- Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
- Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
- Increased sales through upselling techniques and suggesting popular menu items to customers.
- Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
- Assisted with cash handling duties, including opening and closing registers, maintaining accurate cash drawer balances, and making timely deposits.
- Operated manual and electric appliances to peel, slice, and trim food.
- Trained team members to prepare sandwiches and other items according to instructions.
Junior Sandwich Artist
SUBWAY®Restaurants
06.2014 - 02.2016
- Maintained consistency in ingredient portioning per company guidelines, reducing waste without compromising product quality.
- Promoted upsell opportunities with customers, contributing to increased revenue generation for the store.
- Collaborated with team members to consistently meet and exceed store sales goals.
- Kept workplace clean and organized in line with restaurant policies.
- Prepared and presented food in compliance with health and safety guidelines.
- Operated manual and electric appliances to peel, slice, and trim food.
- Assisted customers in choosing menu items by providing food complementing information.
- Communicated menu item information and offered suggestions to promote featured products.
Education
High School Diploma -
Lakewood High School
Lakewood, CASkills
- Exceptional customer service
- Budget management understanding
- Safe Food Handling
- Staff Training and Development
- Customer Service
- Problem-Solving
- Data Entry
- Decision-Making
- Team Leadership
- Critical Thinking
- Collaboration and Teamwork
- Multitasking and Organization
Timeline
Senior Sandwich Artist
SUBWAY®Restaurants
03.2016 - Current
Junior Sandwich Artist
SUBWAY®Restaurants
06.2014 - 02.2016
High School Diploma -
Lakewood High School