Christopher Sutphen

Amazon

08.2023 - Current

Daily coaching with employees on best practices for maintaining high-quality standards throughout all processes, Exhibiting leadership talents and problem-solving skill to maintain team efficiency and organize workflow.
Implemented process improvements for increased productivity and cost savings.
Developed comprehensive training ideas for new hires to ensure consistent understanding of processes.
Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
Working directly with Cosar for 8 months, training associates to be effective in using the foresight program.
More than a year of working as line captain and training more than 25+ AA's on procedures of reading command center and utilizing AA's to make sure chutes underneath the mezzanine are closed and created correctly.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Utilized effective communication and problem-solving skills to quickly resolve issues throughout the workday, and fostering a cohesive team environment through conflict resolution strategies.
Trained over 30 associates on the duties of Line captain and comprehension of Cosar tasks.
Average completion rate of 97% or higher on Cosar.
Worked more than 40 hours training in ship clerk.
Started Process Guiding after 2 months working at amazon.