Christopher Sutton

• Ensure Staff Action Plans are implemented per regulatory guidelines.
• Ensure all billing documents and documentation of service are maintained and meet compliance standards.
• Ensure team has adequate training and tools to accomplish goals

• Develops a comprehensive, person-centered Life Plan with the individual and their circle of support, as well as their entire service provider team.
• Effectively manage a tiered caseload, while tailoring services to individual needs.
• Completes enrollment and eligibility documentation.
• Meets with individuals in their homes, physician/provider offices, and other public places to conduct assessments and provide services.
• Commits to a respectful, just, and supportive environment for individuals and coworkers aligning with the company’s commitment to diversity, equity, and inclusion.

• Executed project plans ensuring compliance with client specifications and timelines.
• Coordinated communication between stakeholders to streamline project workflows and enhance collaboration.
• Assisted in resource allocation, optimizing usage of materials and labor for efficiency.
• Monitored progress on-site, identifying potential issues and implementing timely solutions.

• Facilitating communication for a special needs student who is hard of hearing, deaf, or nonverbal/lacking of communication.

• Working with a special needs student form the moment they get off the bus to the moment they get back on the bus, following the school schedule to the best of my ability.

• Working in a call center environment, handling nonstop phone calls assisting providers with their medical insurance questions and problems.

• Working in a call center environment in a temp job for the parent company National Grid assisting customer who were moving from their houses, either setting up their gas connections in their new house or setting up the gas disconnection from their old house.

● Processing unemployment claims for all fifty states, assisting employers with their unemployment claims so they do not have to.

● Reaching out to employers to get the prospective information regarding unemployment claims. Contacting employers via email or phone calls.

● Processing unemployment claims for all fifty states, assisting employers with their unemployment claims so they do not have to.

● Reaching out to employers to get the prospective information regarding unemployment claims. Contacting employers via email or phone calls.

• Working with a special needs student form the moment they get off the bus to the moment they get back on the bus, following the school schedule to the best of my ability.