I have a commitment to morality, integrity and professionalism. Known to be reliable when it comes to attendance. Eager to learn and adaptable to policy change. I have a reputation for being a hard-worker. I have a focus for safety.
Overview
1
1
Certification
11
11
years of professional experience
Work History
TRAIN OPERATOR
WMATA
09.2023 - Current
Communicating effectively with dispatchers via radio transmissions
Performed inspections of the equipment to ensure safe operation.
Provided timely announcements throughout the journey in order to keep passengers informed.
Prep Trains for Revenue service
Operated Rail cars on Mainline for revenue service according to pre-determined schedules/paddles
Perform yard moves-Couple and Uncouple rail cars in the rail yard ; move trains in and out of the shop
Perform task within the confines of operating rules
Troubleshooting railcars of various series
BUS OPERATOR
WMATA
06.2021 - 09.2023
Ensured compliance with ADA regulations to enhance accessibility for all passengers.
Followed company policies for vehicle operation, safety procedures, and customer service to maintain high operational standards.
Performed pre-trip vehicle inspections to guarantee safety and reliability of transportation services.
Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Informed passengers about route details, schedules, transfers, and fare policies as needed.
Accepted and processed fares.
Maintained full understanding of local roads and traffic patterns.
Mentored new hires by sharing best practices for effective communication with passengers and navigating complex routes safely.
MOTORCOACH OPERATOR
Academy Bus
06.2020 - 06.2021
Conducted pre-trip inspections prior to leaving terminals according to standard operating procedures.
Aided disabled passengers in boarding and disembarking from buses.
Complied with driving hour regulations and rest break laws to promote safety and adherence to legal standards.
COMMUNICATION TECHNICIAN
Comcast Cable Corporation
08.2017 - 04.2019
Maintain, construct, and repair the equipment used for telephone, cable televisions and Internet
Installed and repaired fiber optic lines, coax cables, cat 5/cat 6 cables, and signal processing equipment to ensure reliable communication services.
Maintained company vehicle, adhered to safety procedures, ensured readiness with necessary tools, and updated knowledge on company practices to support operational efficiency.
Connected components to outside cable systems by running wires to telephone poles and underground cable access, facilitating effective communication connections.
Provided training and mentorship to junior technicians on troubleshooting techniques and best practices.
Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
Collaborated with other technicians to troubleshoot and resolve technical issues.
BARISTA SHIFT SUPERVISOR
Starbucks Coffee Co.
05.2015 - 07.2017
Handled cash, prepared food, crafted beverages, and sold merchandise to enhance customer experience
Maintaining a place of business in a manner that is neat, clean, and safe
Expertise on our products in order to advise consumers and colleagues
Set up and maintained a pastry case that meets food safety standards
Trained on how follow food safety laws including good hand washing habits and how to avoid any type of cross-contamination
Engaged with customers daily to provide assistance and support.
Mediated conflicts between customers and staff to maintain a harmonious environment.
Delivered high-quality customer service by addressing inquiries and concerns promptly.
Trained barista staff on proper use of equipment to ensure high-quality beverage preparation and service