Christopher Thomas
Decatur,GA
Summary
Dynamic Warehouse Associate with proven expertise at Cardinal Health, adept at optimizing shipment processes and ensuring accuracy in logistics. Recognized for exceptional customer service and communication skills, effectively managing diverse product selections and enhancing inventory management. Proficient in computer systems, delivering efficient solutions to meet customer needs.
Overview
2016
2016
years of professional experience
Work History
Warehouse Associate
Cardinal Health
- Selected and organized diverse medical products for efficient staging and preparation for shipment.
- Conducted thorough audits of pallets for shipment, ensuring readiness for loading.
- Executed loading of diverse products onto trucks according to designated routes.
- Delivered concise summaries of each truck load, detailing pallet counts and specifications.
- Oversaw comprehensive knowledge of over 20 routes to ensure accurate product shipments.
Warehouse Associate
Savannah Distributing Company
Atlanta, GA
07.2015 - 2022
- Curated diverse selections of wines, beers, and sake based on customer preferences.
- Organized and staged items in designated areas to facilitate efficient shipment preparation.
- Elevated to Beer Room Attendant, overseeing replenishment of over 200 beer selections for optimal inventory management.
Customer Service Representative
Duke Energy
Dunwoody, GA
03.2012 - 04.2015
- Facilitated customer inquiries regarding utility bill information.
- Processed electric bill payments and established payment arrangements for customers in need.
- Summarized key discussion points from each call for future reference.
- Facilitated customer inquiries by navigating billing system to deliver comprehensive information on energy savings and billing cycles.
Call Center Representative
Telenet
Athens, GA
05.2011 - 01.2012
- Executed outbound calls to various companies to facilitate IT equipment provisioning.
- Facilitated appointment scheduling with company representatives and customers to discuss product offerings.
Customer Service Representative
Dial America
Athens, GA
09.2008 - 05.2011
- Managed inbound calls to activate customer credit cards for various clothing companies.
- Facilitated customer order placement and processed payments efficiently.
Education
High School Diploma -
Clarke Central High School
Athens, GA05.2009
Skills
Computer Skills
Customer Service Skills
Call Center experience
Warehouse experience
Communication Expertise
Timeline
Warehouse Associate
Savannah Distributing Company
07.2015 - 2022
Customer Service Representative
Duke Energy
03.2012 - 04.2015
Call Center Representative
Telenet
05.2011 - 01.2012
Customer Service Representative
Dial America
09.2008 - 05.2011
Warehouse Associate
Cardinal Health
High School Diploma -
Clarke Central High School