Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Thompson

Moreland,GA

Summary

Dynamic Shift Manager at RaceTrac with proven decision-making abilities and a commitment to workplace safety. Successfully trained and mentored teams, enhancing performance through effective delegation and motivation. Recognized for fostering an inclusive culture and resolving escalated customer issues, driving team success and satisfaction.

Overview

2
2
years of professional experience

Work History

Shift Manager

RaceTrac
06.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Team Leader

Chick Fil A
12.2022 - 06.2024
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Education

High School Diploma -

Penn Foster
04-2021

Skills

  • Decision-making
  • Workplace safety
  • Staff motivation
  • Punctual and reliable

Timeline

Shift Manager

RaceTrac
06.2024 - Current

Team Leader

Chick Fil A
12.2022 - 06.2024

High School Diploma -

Penn Foster

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