Christopher Thorn
Las Vegas,NV
Summary
Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Working ethics is one of my strongest points, as I believe one should always earn their salary and the opportunity to advance in any company. Loyalty is extremely important to me in my career as well as my private life.
Overview
18
18
years of professional experience
Work History
Supervisor
Itsugar
08.2023 - Current
- Keep track of bulk candy inventory and make bi-weekly orders based on supply needs and recommendations for any items needed to be replaced.
- Rotate the bulk candy to keep it fresh and make sure it is replenished when needed.
- Verify safe and register floats are correct at opening and closing.
- Pull money from registers at night to prepare it for depositing at the bank.
- Resolve problems between our store and other tenants by notifying Town Square operations.
Promoter
Footfall USA
08.2022 - 07.2023
- Created a stamp with directions on how to use our promo code for discounted tickets to the show Awakening at the Wynn while we promoted it on the strip.
- Promoted Dayclub and Nightclubs on the strip to increase attendants to the venues.
- Posted events daily on social media to attract new clients.
- Reached out to potential clients through social media accounts listed on dating apps who were visiting Las Vegas to invite them to our venues.
Promoter
Tao Group
05.2021 - 03.2022
- Exclusive for Tao and Hakkasan - Created a sign for the Nightclub podiums using a clear plastic standing picture frame from Walmart to indicate that the podium was where guests could sign up for the guestlist or get information regarding VIP bottle service that is still used by TAO Group today at Hakkasan.
Promoter
Hakkasan Group
12.2019 - 03.2020
Cage Cashier
Golden Gate Casino, LLC
06.2019 - 10.2019
- Process guest payouts for chips and slot machine tickets.
- Issue and take payments on markers for guests.
- Ready chips racks needed for table games dealers.
- Verify kiosks contents at start and end of shifts and refill them at the end of a shift for the next cashier.
Nightclub Promoter
MGM Resorts Int. & LMG for LAX Nightclub
01.2015 - 05.2018
- Created digital flyers for the nightclub until MGM provided them directly.
- Work the casino floor of Luxor and Mandalay Bay to acquire new clients
Supervisor
Big Lots
12.2007 - 12.2014
- Overseeing and approving of returns.
- Resolving complaints.
- Able to calculate discounts quickly without any aid.
- Sign customers up for rewards program.
- Assisted with in-house marketing promotions.
- Answer phone and direct calls.
Education
High School -
Silverado High School
Skills
- Friendliness
- Perseverance
- Conflict Resolution
- Delegation
- Multitasking
- Stock Inventory
- Customer Advocacy
- Food Safety
- Product Knowledge
- Dependability
- Flexibility
- Point-of-Sale
- Merchandising
- Advising Customers
- Enthusiasm
- Customer Relationship Management
- Upselling Techniques
- Product Analysis
Work Ethic
Working ethics is one of my strongest points, as I believe one should always earn their salary and the opportunity to advance in any company. Loyalty is extremely important to me in my career as well as my private life.
Timeline
Supervisor
Itsugar
08.2023 - Current
Promoter
Footfall USA
08.2022 - 07.2023
Promoter
Tao Group
05.2021 - 03.2022
Promoter
Hakkasan Group
12.2019 - 03.2020
Cage Cashier
Golden Gate Casino, LLC
06.2019 - 10.2019
Nightclub Promoter
MGM Resorts Int. & LMG for LAX Nightclub
01.2015 - 05.2018
Supervisor
Big Lots
12.2007 - 12.2014
High School -
Silverado High School