Overview
Work History
Education
Skills
Timeline
Generic

Christopher Tighe

Blairstown,New Jersey

Overview

4
4
years of professional experience

Work History

Kennel Helper

Hopes Kennels
06.2023 - 08.2023
  • Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
  • Trained new staff on kennel maintenance, animal care and feeding protocols.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles

Head Shift Lead

Dunkin'
03.2022 - 06.2023
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Enforced company policies and regulations with employees.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Quickly and accurately counted drawers at the start and end of each shift.
  • Performed change orders/ and organized deposits

Shift Leader

Dunkin'
12.2020 - 03.2022
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Oversaw talented team by actively communicating project information, remedying issues, and delivering positive feedback.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Quickly and accurately counted drawers at start and end of each shift.

Cashier

Dunkin'
03.2019 - 12.2020
  • Greeted customers entering the store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Science - Marketing

Rutgers, The State University of New Jersey
New Brunswick, NJ
05.2025

Associate of Science - Business Administration

County College of Morris
Randolph Township, NJ
05.2023

High School Diploma -

Belvidere High School
Belvidere, NJ
06.2021

Skills

  • Active Listening
  • Work Task Prioritization
  • Cashier Oversight
  • Creative Solutions
  • Negotiation and Conflict Resolution
  • Till Counting
  • Training
  • Issue and Complaint Resolution

Timeline

Kennel Helper

Hopes Kennels
06.2023 - 08.2023

Head Shift Lead

Dunkin'
03.2022 - 06.2023

Shift Leader

Dunkin'
12.2020 - 03.2022

Cashier

Dunkin'
03.2019 - 12.2020

Bachelor of Science - Marketing

Rutgers, The State University of New Jersey

Associate of Science - Business Administration

County College of Morris

High School Diploma -

Belvidere High School

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Christopher Tighe