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Personable and motivated, equipped with foundational knowledge and technical skills in project management and data analysis. Possesses familiarity with industry-standard software and tools, including proficiency in Microsoft Office, Google Suites and basic coding languages. Aims to leverage these skills to contribute to team success and drive positive outcomes.

Dedicated, result driven IT Support Specialist with 2 years of experience at IT Help Desk, delivering exceptional technical assistance to over 5,000 students and staff. Proficient in troubleshooting software, hardware, and system-specific issues across Windows and macOS environments. Vast computer knowledge in multiple layers. Multilingual communicator (English, Spanish, Portuguese) with interest in cybersecurity, holding relevant certifications and a passion for enhancing digital security practices. Combines technical expertise with a customer-centric approach to resolve issues efficiently, from password resets to complex system troubleshooting. Excellent communication and customer service skills. Fast learner that like team work in order to achieve professional success.

A skilled individual with a passion for helping students reach academic goals as well as helping themself surpass their own. Creates engaging learning experiences tailored to meet the individual's needs. Smart candidate develops strategies to help others bolster academic performance. Aside from helping others, is a very focused and disciplined individual that has the drive to do anything that the mind is put to. Fond of AI and technology and is fascinated by the possibilities that these can bring to the world.

Seeking to leverage my technical expertise, analytical skills, and customer service experience in a dynamic role that contributes to the enhancement of organizational operations and process efficiencies through innovative solutions.

Christopher Toliver

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OIT Intern

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OIT Intern

Bachelor of Science - Computer Science

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