Christopher Torres
Bakersfield,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Server
Luigi's Restaurant & Delicatessen
Bakersfield, CA
07.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Upheld high standards of sanitation in accordance with health department regulations.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Service Manager
Chipotle Mexican Grill
Bakersfield, CA
08.2021 - 07.2022
- Managed service staff to ensure customer satisfaction and compliance with company requirements.
- Monitored service performance metrics to identify areas of improvement.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Developed strategies for improving customer experience through enhanced product features or improved processes.
Assistant General Manager
Taco Bell Restaurant
Bakersfield, CA
01.2018 - 08.2021
- Ensured that customer service standards were met or exceeded at all times.
- Monitored inventory levels and placed orders for new stock as needed.
- Analyzed financial data and prepared reports for senior management.
- Implemented safety protocols to protect both customers and employees from potential hazards.
- Maintained accurate records of employee attendance, payroll information, sales figures.
Education
Business Economics
California State University - Bakersfield
Bakersfield, CASkills
- Performance Improvement
- Relationship Management
- Quality Control
- Food safety understanding
- Exceptional customer service
- Sales expertise
- Positive and professional
Languages
English
Professional
Spanish
Professional
Timeline
Server
Luigi's Restaurant & Delicatessen
07.2022 - Current
Service Manager
Chipotle Mexican Grill
08.2021 - 07.2022
Assistant General Manager
Taco Bell Restaurant
01.2018 - 08.2021
Business Economics
California State University - Bakersfield
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