Christopher Towe
Woodstock,GA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Server~Bartender
World Of Beer
05.2018 - Current
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Kept register accurate through correct billing, payment processing and cash management practices.
Bartender
BOCA
07.2021 - 02.2025
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Outback
06.2016 - 12.2017
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
High School Diploma -
Harmony High School
Skills
- Customer Service Experienced
- Sales expertise
- Marketing
- Business Development
- Exceptional Networker
- Time Management
- Creative problem solving
- Money handling abilities
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Customer service
- Professional appearance
- Menu memorization
- Team collaboration
References
- Ryan Macina
Regional Manager
813-850-9659
- Ron Carnevale
Assistant General Manager
352-396-0921
Timeline
Bartender
BOCA
07.2021 - 02.2025
Server~Bartender
World Of Beer
05.2018 - Current
Server
Outback
06.2016 - 12.2017
High School Diploma -
Harmony High School
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