Summary
Overview
Work History
Education
Skills
Timeline
Christopher Triplett

Christopher Triplett

Benton,AR

Summary

Proven track record of upward mobility within current company, with valuable experience across various roles contributing to professional growth. Diverse background enhances adaptability and hones skills in areas such as technology. Seeking new opportunities to leverage expertise and continue career progression. Diligent Lead Customer Service Representative seeking new opportunity. Demonstrated ability to handle customer inquiries effectively and resolve complex issues. Displayed strong communication and problem-solving skills. Professional with strong background in customer service, adept at leading and supporting teams to achieve goals. Skilled in problem-solving, communication, and conflict resolution, with flexible approach to dynamic environments. Reliable and results-driven, fostering collaborative atmosphere to consistently meet and exceed expectations.

Overview

14
14
years of professional experience

Work History

Lead Customer Service Representative

Circle K
07.2023 - Current
  • Cash handling, stocking, and maintaining a clean store.

Fulfillment Center Warehouse Associate

Amazon.com, Inc.
11.2022 - 04.2023
  • Pick and sort items to prepare for shipment to customers.
  • Ensured accurate fulfillment of up to one hundred orders per hour.

Delivery Driver

DoorDash
10.2019 - 02.2021
  • Pick up and deliver meals across Pulaski and Saline counties.
  • Ensure orders are accurate and delivered at appropriate temperature.

Direct Support Associate

Evergreen Life Services
01.2020 - 03.2020
  • Provided day to day care and comfort to patients, including housekeeping, cooking, and transportation to appointments.

Customer Service Representative

Fidelity Information Services, Inc.
04.2016 - 08.2019
  • Provided customer service and assistance to various clients across multiple departments and industries in a call center setting.
  • Service to banking customers, helping with account issues.
  • Service to beneficiaries of government assistance programs

Chat Support Specialist

GC Services
03.2017 - 03.2018
  • Provided top of the line customer service through a chat platform. All while using multiple applications.

Inspector

Terminix, Inc.
04.2015 - 04.2016
  • Inspect and treat residential and commercial buildings for various insect infestations.
  • Provide follow-up treatment and recommendations as needed.

Security Guard

Securitas Security Services USA
01.2014 - 04.2015
  • Provide security services to clients as required.
  • Maintain control of all accesses to assigned buildings and surrounding grounds.
  • Greet arrivals in a professional manner and assist with directions as needed.

Hub Driver/Delivery

AutoZone Auto Parts, Inc.
05.2011 - 10.2013
  • Delivered parts and supplies to AutoZone stores across the state to ensure stores were stocked with essential goods.
  • Maintained company vehicle cleanliness and addressed vehicle safety and maintenance issues with management as needed.

Education

Diploma -

Bryant High School
2007

Skills

    Computer literacy for both Mac and PC, sales, customer service, cleaning, typing, file keeping, 10 let, banking, and cashier

Timeline

Lead Customer Service Representative - Circle K
07.2023 - Current
Fulfillment Center Warehouse Associate - Amazon.com, Inc.
11.2022 - 04.2023
Direct Support Associate - Evergreen Life Services
01.2020 - 03.2020
Delivery Driver - DoorDash
10.2019 - 02.2021
Chat Support Specialist - GC Services
03.2017 - 03.2018
Customer Service Representative - Fidelity Information Services, Inc.
04.2016 - 08.2019
Inspector - Terminix, Inc.
04.2015 - 04.2016
Security Guard - Securitas Security Services USA
01.2014 - 04.2015
Hub Driver/Delivery - AutoZone Auto Parts, Inc.
05.2011 - 10.2013
Bryant High School - Diploma,