Christopher Troutman
Southfield,MI
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
14
14
years of professional experience
Work History
Attendance Agent
Detroit Public Schools
08.2025 - Current
- Monitor daily student attendance to identify chronic absenteeism and support district attendance goals.
- Conduct home visits, phone calls, and parent conferences to address attendance concerns and remove barriers to regular school participation.
- Collaborate with teachers, counselors, social workers, and administrators to implement attendance intervention and support plans.
- Connect families with community resources such as transportation assistance, housing support, mental health services, and other social service agencies.
- Educate students and families about state attendance laws, district policies, and the importance of consistent school attendance.
- Maintain detailed records of attendance contacts, interventions, and outcomes in accordance with DPSCD and state reporting requirements.
- Promote positive relationships between schools and families to encourage engagement and improve student outcomes.
Foster Care/CPS Case Manager
State of Michigan
05.2017 - Current
- Provide families with access to community resources and supportive services, including housing, mental health treatment, substance use programs, parenting classes, and financial assistance.
- Develop and implement treatment and service plans for parents to address barriers to reunification, and promote family stability.y.
- Assess home environments and coordinate the placement of children in safe, nurturing, and suitable foster or relative homes when removal from the family is necessary.
- Ensure children receive timely medical, dental, educational, and mental health services in accordance with state and federal child welfare standards.
- Conduct home visits, family assessments, and safety evaluations to monitor child well-being and progress toward case plan goals.
- Collaborate with courts, schools, medical providers, and community agencies to coordinate care and advocate for family needs.
- Maintain detailed case documentation and reports in compliance with MDHHS policies, the Child Protection Law, and federal guidelines.
Porter
Star Lincoln Southfield
05.2012 - 07.2014
- Transported vehicles to neighbor dealerships, Prepped cars for purchase
Education
Bachelor of Arts - Sociology
Wayne State University
05.2016
Associates Degree - General Studies
Oakland County Community College
08.2014
Omega Psi Phi Fraternity
Skills
- Case Management
- Treatment Planning
- Resource Management
- Case Planning
- Decision-Making
- Social Work
Timeline
Attendance Agent
Detroit Public Schools
08.2025 - Current
Foster Care/CPS Case Manager
State of Michigan
05.2017 - Current
Porter
Star Lincoln Southfield
05.2012 - 07.2014
Associates Degree - General Studies
Oakland County Community College
Bachelor of Arts - Sociology
Wayne State University
Omega Psi Phi Fraternity