Christopher Troutman
Southfield
Summary
Accomplished Case Manager adept at handling high caseloads without sacrificing quality of care. Operates exceptionally well in high-pressure environments. Recommends best resources and courses of action to benefit patient needs and return each to optimal quality of life. Experience working with parents and children with severe intellectual and developmental disabilities.
Overview
14
14
years of professional experience
Work History
Attendance Agent
Detroit Public Schools
08.2025 - Current
- Monitor daily student attendance to identify chronic absenteeism and support district attendance goals.
- Conducted home visits, phone calls, and parent conferences to resolve attendance concerns and eliminate barriers to regular school participation.
- Collaborate with teachers, counselors, social workers, and administrators to implement attendance intervention and support plans. Ensure students with intellectual and physical disabilities receive appropriate resources.
- Educate students and families about state attendance laws, district policies, and the importance of consistent school attendance.
- Connected families with community resources including transportation assistance, housing support, mental health services, and other social services to enhance student attendance.
- Maintain detailed records of attendance contacts, interventions, and outcomes in accordance with DPSCD and state reporting requirements.
- Promoted positive relationships between schools and families to foster engagement and support improved student outcomes.
Foster Care/CPS Case Manager
State of Michigan
05.2017 - 08.2025
- Facilitated access to community resources and supportive services, including housing, mental health treatment, substance use programs, parenting classes, and financial assistance. Developed and implemented treatment and service plans to address barriers to reunification and promote family stability for parents with severe mental health issues and disabilities.
- Assessed home environments and coordinated the placement of children in safe and suitable foster or relative homes.
- Coordinated timely medical, dental, educational, and mental health services for children, ensuring compliance with state and federal child welfare standards. Advocated for adequate care for children with developmental disabilities, including Autism and Cerebral Palsy. Analyzed psychological evaluations for parents with mental health diagnosis, such as bipolar disorder major depressive disorder and schizophrenia.
- Conduct home visits, family assessments, and safety evaluations to monitor child well-being and progress toward case plan goals.
- Coordinated care and advocated for family needs by collaborating with courts, schools, medical providers, and community agencies.
- Maintain detailed case documentation and reports in compliance with MDHHS policies, the Child Protection Law, and federal guidelines.
Porter
Star Lincoln Southfield
04.2012 - 06.2014
- Transported vehicles to neighbor dealerships. Prepped cars for purchase
- Maintained cleanliness and organization of vehicles in service area.
- Assisted customers with luggage and personal items upon arrival.
- Coordinated parking and retrieval of vehicles for efficient service.
Education
Associates Degree - General Studies
Oakland County Community College
Bachelor of Arts - Sociology
Wayne State University
Omega Psi Phi Fraternity
Skills
- Case Management
- Treatment Planning
- Resource Management
- Case Planning
- Decision-Making
- Social Work
Timeline
Attendance Agent
Detroit Public Schools
08.2025 - Current
Foster Care/CPS Case Manager
State of Michigan
05.2017 - 08.2025
Porter
Star Lincoln Southfield
04.2012 - 06.2014
Associates Degree - General Studies
Oakland County Community College
Bachelor of Arts - Sociology
Wayne State University
Omega Psi Phi Fraternity