Christopher Upton
Burleson
Summary
Dynamic professional with a strong background in customer service and leadership, honed at Walmart and The Brick Recreational Center. Proven ability to enhance customer satisfaction through effective problem-solving and relationship building. Skilled in training new hires and ensuring workplace safety, while adept at utilizing technology to streamline operations.
Key skills in problem-solving and attention to detail, eager to learn and develop in collaborative environment. Brings background in customer interaction and time management, with focus on meeting deadlines and maintaining high-quality standards. Ready to use and develop strong analytical and communication skills in Shift Leader role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Walmart Associate
Walmart
06.2025 - 11.2025
- Supported customer service initiatives by addressing inquiries and resolving issues promptly.
- Collaborated with team members to streamline operational processes and enhance workflow efficiency.
- Executed daily tasks related to merchandise organization and product displays on sales floor.
- Participated in training sessions to learn safety protocols and operational procedures effectively.
- Adapted quickly to new systems, contributing to effective use of point-of-sale technology.
- Engaged with customers, providing assistance that enhanced overall shopping experience and satisfaction.
Lead Lifeguard
The Brick Recreational Center
10.2022 - 10.2024
- Supervised daily lifeguard operations, ensuring compliance with safety regulations and protocols.
- Trained and mentored junior lifeguards on emergency response procedures and customer service standards.
- Conducted regular pool safety inspections, identifying and addressing potential hazards proactively.
- Coordinated scheduling for lifeguard shifts, optimizing coverage during peak hours for maximum safety.
- Responded swiftly to emergencies, administering first aid and CPR as necessary to ensure guest safety.
- Assisted in the successful training of new lifeguards, sharing expertise and best practices.
- Provided excellent customer service to all guests, addressing concerns promptly and professionally.
Education
High School Diploma -
Burleson Highschool
Burleson, TX05-2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Customer interaction
- Workplace safety
- Complex Problem-solving
- Relationship building
- Courteous and professional
- New hire training
Certification
CPR Certified
Timeline
Walmart Associate
Walmart
06.2025 - 11.2025
Lead Lifeguard
The Brick Recreational Center
10.2022 - 10.2024
High School Diploma -
Burleson Highschool