CHRISTOPHER VALDEZ
FULLERTON,CA
Summary
Insightful Data Analyst skilled in transforming complex data into actionable insights through statistical analysis, data visualization, and SQL/Python. Specializes in identifying trends and optimizing business performance with data-driven strategies. Experienced in guiding organizations through challenges while fostering collaboration and effective communication. Core competencies include strategic analysis and change management.
Overview
16
16
years of professional experience
Work History
Strategy Consultant IV
Kaiser Permanente
Fullerton, CA
02.2015 - Current
- Lead end-to-end data analysis projects by collecting, cleaning, and modeling complex datasets using SQL, Python, and other data wrangling tools.
- Designed and automated dashboards, reports, and recurring analyses using Tableau, Power BI, or Excel to visualize KPIs and performance trends for informed decision-making.
- Collaborated with cross-functional teams to identify business challenges, perform root cause analysis, and deliver actionable, data-driven solutions that addressed operational inefficiencies.
- Translate complex findings into clear insights and recommendations for both technical and non-technical stakeholders, including executive leadership.
- Design and automate dashboards, reports, and recurring analyses using Tableau, Power BI, or Excel to visualize KPIs and performance trends.
- Conducted market research, financial data analysis, and cost modeling to inform forecasting and support strategic initiatives focused on employee and stakeholder retention, achieving cost reductions of 5%.
- Collaborated with multidisciplinary teams to enhance service delivery and improve patient outcomes.
- Utilized electronic health record systems to document patient interactions and track progress effectively.
- Trained and mentored junior staff on best practices in patient care and operational protocols.
- Implemented quality improvement initiatives that streamlined processes and increased efficiency in care delivery.
- Collaborated with healthcare team to support continuity of care and coordination of services.
Business Project Analyst
Cigna Behavioral Health
Glendale
08.2010 - 12.2014
- Lead process improvements and workflow optimization initiatives to enhance operational efficiency and turnaround times.
- Maintain expert-level knowledge of ICD-9/10, CPT, revenue, and diagnosis codes to ensure 90%+ accuracy in claims processing.
- Advise providers on coverage details, benefits, copays, deductibles, and appeals processes, aligning guidance with state and federal regulations.
- Manage appeals, retro-authorizations, and grievances while ensuring compliance with ERISA, Medicare, and state-mandated timelines, maintaining a 92% efficiency rate.
- Coordinate with plan administrators and account managers to ensure timely updates of demographic data and eligibility records.
- Prepare and document correspondence across multiple systems, compiling complete case records to support audits and interdepartmental collaboration.
Education
Bachelor of Science - Computer Science, Information Science
University of La Verne
La Verne03-2023
Skills
- C, C#, C, Assembly Language (x86), (ARM64), Rust
- CSS, TypeScript, Ruby, HTML
- JavaScript, Bash, Python, SQL
- Healthcare Analytics, Tableau
- Systems Engineering, Budget Forecasting, Complex Problem Solving
- Relationship Building, Contract Negotiation, Salesforce CRM Software, Cross-departmental Alignment
- Revenue cycle management, Utilization improvements, Data Analytics, Risk Assessments
- Stakeholder Engagement, Strategic planning, Staff Management, Budgeting
Timeline
Strategy Consultant IV
Kaiser Permanente
02.2015 - Current
Business Project Analyst
Cigna Behavioral Health
08.2010 - 12.2014
Bachelor of Science - Computer Science, Information Science
University of La Verne