Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jonathan Bergeron

Jonathan Bergeron

Merchandising Service Associate
Bristol,NH

Summary

Detail-oriented professional with 3+ years of experience in retail operations, technical tutoring, and audiovisual production. Currently pursuing a Bachelor of Applied Arts and Sciences in Cyber Operations - Cyber Engineering with a 4.0 GPA and NSA CAE-CO certification upon graduation. Aiming to apply cybersecurity and IT expertise to new ventures. Dependable Production Team Member with skills in machinery operation, component assembly, and work packaging. Possesses extensive knowledge of quality control procedures and inspections. Thrives in fast-paced environments with high production demands.

Overview

5
5
years of professional experience
53
53
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Visual Production Team Member & IT Consultant

Ashland Community Church
01.2023 - Current
  • Operate audiovisual equipment for live services, ensuring high-quality presentations
  • Built and configured computers to enhance the church’s technical infrastructure
  • Train new team members in visual production standards and workflows
  • Provide IT consulting services to optimize technical operations and address issues

Peer Tutor

Great Bay Community College
03.2022 - Current
  • Works concurrently with Lowe’s employment, and college courses and manage responsibilities effectively.
  • Collaborates with faculty to develop personalized learning plans for students
  • Promoted development of good study habits and learning skills.
  • Supported students with helpful study habits and exam strategies.
  • Assisted students in improving their grades by offering personalized learning strategies tailored to individual needs.
  • Served as a mentor to struggling students, providing emotional support alongside academic assistance when necessary.

Provides weekly drop in and pre-arrangement tutoring services for the following subjects:

  • MAT 170: Discrete Mathematics
  • CIS 110: Introduction to Computers
  • CIS 111: Computer Technologies
  • CIS 112: Intro to Object-Oriented Programming
  • CIS 113: Database Design & Management
  • CIS 148: Introduction to Java Programming
  • CIS 154/156: Computer Applications in Business
  • CIS 158: Introduction to C++
  • CIS 177: Introduction to Python

Merchandising Service Associate

Lowe’s
03.2021 - Current
  • Certified to operate and train associates for powered equipment such as counterbalance fork trucks, order pickers, narrow aisle reach trucks ensuring workplace safety
  • Exemplified a strong work ethic by reliably completing assigned tasks on time or ahead of schedule.
  • Balanced multiple priorities effectively while maintaining a keen focus on delivering exceptional customer experiences consistently.
  • Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
  • Collaborated with team members to streamline processes and improve overall service efficiency.
  • Unloaded, loaded, and stocked merchandise.
  • Provided comprehensive training to new associates, improving their skillset and productivity levels quickly.
  • Actively participated in team meetings, sharing valuable insights for process improvements and best practices adoption.

Service Technician

Wilson Tire
10.2020 - 03.2021
  • Tire repair, replacement and rotation, oil and lubrication and mechanical repairs on vehicles
  • Trained and applied for state certified mechanic license
  • Worked on nearly every make and model of vehicle that modern consumers drive
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.

Toyota Express Maintenance & Quick Lane Technician

Irwin Automotive Group
07.2020 - 10.2020
  • Performed Toyota Multi-Point inspections, tire repair, replacement and rotation, oil and lubrication and mechanical repairs on vehicles
  • Worked on nearly every make and model of vehicle that modern consumers drive
  • Showcased strong problem-solving abilities by diagnosing complex issues accurately, leading to successful repairs on the first attempt.
  • Contributed to a positive work atmosphere by maintaining a professional attitude and assisting coworkers as needed.
  • Completed multiple tasks simultaneously while ensuring accuracy, resulting in increased overall shop efficiency.
  • Improved customer satisfaction by providing efficient and thorough vehicle maintenance services.

Dishwasher & Prep Cook

Celito’s Mexican Restaurant
11.2019 - 07.2020
  • Ensured cleanliness and operational efficiency in a high-demand kitchen environment
  • Managed inventory of supplies and food, contributing to smooth operations
  • Dishwashing, prepping and stocking, and cooking on the line
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.

Education

BAAS - Cyber Operations - Cyber Engineering - Cyber Operations: Cyber Engineering

University of Arizona
Tucson, Arizona
05.2001 - 05.2027

Pursued Associates in Computer Science - Computer Platform Technologies

Great Bay Community College
Portsmouth, New Hampshire
05.2001 - 03.2022

Pursued Bachelors in Computer Science - Information Technology

Southern New Hampshire University
Hooksett, New Hampshire
12.2011 - 12.2013

High School Diploma - completion of several IT-focused “Running Start” college courses

Exeter High School
Exeter, New Hampshire
12.2007 - 12.2011

Skills

Database Management

Certification

CPR Certified

Timeline

Visual Production Team Member & IT Consultant

Ashland Community Church
01.2023 - Current

Peer Tutor

Great Bay Community College
03.2022 - Current

Merchandising Service Associate

Lowe’s
03.2021 - Current

Service Technician

Wilson Tire
10.2020 - 03.2021

Toyota Express Maintenance & Quick Lane Technician

Irwin Automotive Group
07.2020 - 10.2020

Dishwasher & Prep Cook

Celito’s Mexican Restaurant
11.2019 - 07.2020

Pursued Bachelors in Computer Science - Information Technology

Southern New Hampshire University
12.2011 - 12.2013

High School Diploma - completion of several IT-focused “Running Start” college courses

Exeter High School
12.2007 - 12.2011

BAAS - Cyber Operations - Cyber Engineering - Cyber Operations: Cyber Engineering

University of Arizona
05.2001 - 05.2027

Pursued Associates in Computer Science - Computer Platform Technologies

Great Bay Community College
05.2001 - 03.2022
CPR Certified
Certified Heavy Equipment Operator (Counterbalance Truck, Narrow-Aisle Reach Truck, Order Picker)
Jonathan BergeronMerchandising Service Associate