Christopher Velez
Trenton,NJ
Summary
Accomplished Airman with extensive experience in program coordination, crisis communication, and resource navigation. Proven track record in mentoring and integrating Airmen while maintaining operational excellence in air traffic control. Pursuing a role in behavioral health to utilize military expertise in supporting the resilience and well-being of military families.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Airman (SrA)
United States Air Force
05.2023 - Current
- Certified Fully Qualified Controller responsible for aircraft operations within one of the Air Force's busiest and most complex East Coast airspaces.
- Safely coordinate approximately 90-150 aircraft movements during a normal shift while maintaining strict compliance with Air Force, FAA, and ICAO standards.
- Exercise sound judgment and decisive problem-solving in time-sensitive operational environments where safety is mission critical.
- Selected to train and mentor five Air Traffic Control trainees, providing instruction, performance feedback, and qualification support.
- Serve as a sponsor for newly assigned Airmen, assisting with onboarding, integration, and transition into military life.
- Collaborate daily with pilots, maintenance personnel, emergency services, and leadership to ensure safe and efficient flying operations.
- Successfully completed Air Traffic Control Technical Training at Keesler Air Force Base, Mississippi, and earned qualification as a Fully Qualified Controller at Joint Base McGuire-Dix-Lakehurst.
Warehouse Shipping & Receiving Support II
Daimler DTNA
Swedesboro, New Jersey
05.2021 - 12.2022
- Organize/file daily inbound and outbound documents.
- Investigate problems related to receiving errors on IBM D-View systems.
- Take incoming calls from Dealers to assist with customer orders throughout the county.
- Use SAP Paragon to process credits/debits related to RMA's and PAR's.
Infrastructure Design Analyst
Mercedes-Benz USA
Atlanta, Georgia
04.2020 - 04.2021
- Hold monthly meetings for planning department's objectives for two years in advance.
- Help create and edit Technical courses on learning management systems.
- Order/maintain vehicle fleet for design team during the year.
- Excel reporting on weekly Technical tests throughout the nation.
Facilities Coordinator
Mercedes-Benz
Robbinsville, New Jersey
09.2018 - 03.2020
- Manage/maintain fleet of vehicles for facility estimate value around $750,000.
- Prep classrooms with required student books/supplies.
- Handle purchase orders for supplies and other materials.
- Create an excel inventory list for assets throughout the facility.
Field Service Engineer
Medtec
Westwood, New Jersey
01.2018 - 08.2018
- Traveled to hospitals to coordinate installation and maintenance with bio-medical engineers.
- Deployed software updates to Philips Heart Start devices across the east coast.
- Document and track all completed devices through Excel/tableau.
- Facilitated weekly conference calls with teams to ensure alignment and address technical issues.
- Certified training with Philips Biomedical department.
Education
Master of Science - Psychology/Mental Health And Wellness
Columbia Southern University
Orange Beach, AL03-2027
Bachelor of Arts - Psychology
Newberry College
Newberry, SC05-2017
Skills
- Military Operations
- Crisis Communication
- Program Coordination
- Onboarding Processes
- Training & Mentoring
- Conflict Resolution
- Leadership
- Customer Service
- Team Collaboration
- Public Speaking
- Microsoft Office
- Fluent Spanish
- Resource Navigation
Certification
- Air Traffic Control Technical Training - Keesler Air Force Base
- Articulate 360 Certified
- Basic Life Support (BLS)
- CPR & First Aid
Timeline
Senior Airman (SrA)
United States Air Force
05.2023 - Current
Warehouse Shipping & Receiving Support II
Daimler DTNA
05.2021 - 12.2022
Infrastructure Design Analyst
Mercedes-Benz USA
04.2020 - 04.2021
Facilities Coordinator
Mercedes-Benz
09.2018 - 03.2020
Field Service Engineer
Medtec
01.2018 - 08.2018
Master of Science - Psychology/Mental Health And Wellness
Columbia Southern University
Bachelor of Arts - Psychology
Newberry College