Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sommelier
P.F. Chang's Bistro
02.2023 - 07.2023
Set up wine tastings to bring in business and promote special offerings.
Implemented new promotional strategies, dramatically increasing business.
Represented establishment professionally with guests and earned consistent repeat and referral business.
Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server Trainer; Bartender
Chuy's Tex-Mex Restaurant
06.2021 - 03.2023
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Counselor
Camp Invention
07.2019 - 08.2022
Guided students in developing skills and strategies for dealing with problems.
Offered guidance and advice to help cultivate self-esteem and community involvement.
Implemented and developed core counseling programs to meet each individual's specific and varying needs.
Engaged those in conversation to determine feelings and apprehensions.