Christopher Wade
Baltimore,MD
Summary
Customer-focused business owner with over a decade of experience in hospitality, valet services, and team management. Skilled in leading high-volume operations, delivering excellent guest experiences, and handling financial and logistical aspects of daily business. Known for strong leadership, customer service, and operational excellence.
Overview
20
20
years of professional experience
Work History
Owner
Your Wheels Are Here Parking LLC
01.2020 - Current
- - Manage all aspects of valet service operations including staffing, payroll, scheduling, and daily logistics
- - Provide excellent customer service by greeting guests, managing payments, and ensuring smooth operations
- - Oversee staff performance and handle real-time problem-solving during service hours
- - Maintain inventory, order supplies, and complete daily financial paperwork
Front Desk & Customer Service
Chiapparelli's Restaurant
01.2020 - Current
- - Greet and seat guests, manage carryout orders, and coordinate catering logistics
- - Resolve customer concerns and communicate product feedback to ownership
- - Close the restaurant, secure cash, and finalize daily operations
Valet Operations Manager
M&L Parking Inc.
01.2011 - 01.2019
- - Managed valet service operations across six restaurants, including hiring, scheduling, and payroll
- - Handled daily revenue, parking coordination, and customer interactions
- - Oversaw parking lot logistics and staff performance across multiple high-volume locations
Customer Service Associate
Lenny's Restaurant
01.2007 - 01.2007
- - Delivered prompt food and beverage service while ensuring product accuracy and guest satisfaction
Sales Representative
Cutco
01.2006 - 01.2006
- - Conducted phone and door-to-door sales presentations
- - Built client relationships and delivered personalized product demonstrations
Education
Bachelor of Science - Psychology
Towson University
Skills
- Effective team management
- Customer service expertise
- Operations management
- Payroll & Financial Documentation
- Inventory oversight
- Strong Organizational and Communication Skills
- Customer relations
- Small business management
- Relationship building
- Effective verbal communication
Leadership & Activities
Men's Basketball Team Member Western Oklahoma State College & Owens Community College - Developed teamwork, discipline, and perseverance through dedicated training and competitive play
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Owner
Your Wheels Are Here Parking LLC
01.2020 - Current
Front Desk & Customer Service
Chiapparelli's Restaurant
01.2020 - Current
Valet Operations Manager
M&L Parking Inc.
01.2011 - 01.2019
Customer Service Associate
Lenny's Restaurant
01.2007 - 01.2007
Sales Representative
Cutco
01.2006 - 01.2006
Bachelor of Science - Psychology
Towson University