Christopher Wadman
West Jordan,UT
Summary
Dedicated administrative and customer service professional proficient in Salesforce enrollment processes. Skilled at setting goals, developing plans and monitoring progress. Well-organized and personable with expertise in Excell. Knowledgeable Enrollment Advisor adept at helping students with applications and admissions. Detail-oriented and disciplined with excellent communication and multitasking abilities. Ready to bring 4 years' experience and take on a challenging new role.
Overview
9
9
years of professional experience
Work History
Enrollment Counselor
Western Governers University
02.2019 - Current
- Finalized and processed enrollment applications.
- Met or exceeded enrollment and retention goals consistently.
- Provided policy information and maintained enforcement.
- Created and followed call scripts and flows to maximize effectiveness.
- Reached out to applicants via calls, texts, emails.
- Provided prospective or new students with information about educational and career planning, university resources and academic programs.
- Helped students complete applications and navigate admissions processes.
Personal Loan Specialist
Discover Personal Loans.
01.2015 - 02.2019
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Assisted customers with completing loan applications and other paperwork.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Explained very technical financial information to applicants in easy to understand language.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Assessed loan portfolios for compliance with underwriting policies.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Negotiated loan terms and conditions with customers to secure best deal.
- Processed loan applications and monitored progress from start to finish.
Education
Master of Science - Health Leadership
Western Governors University
Salt Lake City, UT08.2023
Bachelor of Science - Management Science
University of Phoenix
Tempe, AZ01.2013
Skills
- Contractual Compliance
- School Counseling
- Data Communications
- Report Writing
- School Policies
- Materials Options
- Fund Accounting Software
- Requirements Reviews
- Student Retention
- Critical Thinking
- Higher Education
- Enrollment Requirements
- Enrollment Management
- Confidentiality Understanding
- Policy Feature Explanations
- Scripted Calls
- Form Completion and Submission
- Enrollment Coordination
- Consultative Sales Approach
- Service Quality
- Research Skills
- Open Enrollment
- Career Advising
Languages
English
Native or Bilingual
Spanish
Full Professional
Japanese
Limited Working
Timeline
Enrollment Counselor
Western Governers University
02.2019 - Current
Personal Loan Specialist
Discover Personal Loans.
01.2015 - 02.2019
Master of Science - Health Leadership
Western Governors University
Bachelor of Science - Management Science
University of Phoenix
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