Christopher Waggoner
Systems Architect
Nashville,TN
Summary
Experienced Systems Administrator with [Number] years of expertise in design, development and maintenance of complex software and management of server infrastructures and data center operations across operating system platforms. Highly proficient in implementing enterprise solutions for business applications in broad scale, web-delivered environments. Determined to deliver best technical solutions to meet functional and business requirements. Diligent troubleshooter, with strong communication skills to interact effectively with employees and departments various IT environments. Flexible with positive work attitude focused on producing results under tight deadlines. Demonstrated understanding of the Software Development Life Cycle.
Overview
14
14
years of professional experience
Work History
Active Directory and Messaging Engineer
Deloitte
02.2017 - 08.2022
- Responsible for level 2-3 support for Microsoft Exchange, Office 365, Active Directory, DNS, and Group Policy across 36 domains with over 150,000 users globally
- Extremely large and complicated infrastructure
- Responsible for maintenance and configuration support of Hybrid Exchange Office 365 environment for over 100,000 mailboxes
- Active Directory, Domain Controller configuration and support for the US Deloitte AD Infrastructure with over 200 DCs across 36 domains
- DNS troubleshooting and support for over 100+ Zones
- Message tracking and diagnosis support
- Microsoft Exchange patching
- Group policy engineering and support troubleshooting
- Responsible for email security hygiene utilizing the Cisco IronPort – Cloud Email Security Device
- Very proficient in Powershell
Systems Engineer
Corizon Health
07.2016 - 02.2017
- Highest tier of support for Microsoft Exchange and Active Directory environment
- Sole project owner for implementation of the new Microsoft Exchange 2013 environment for the Kansas Department of Corrections Corizon managed healthcare facilities
- Responsible for the migration and integration of messaging systems for newly acquired medical facilities
- Sole Exchange cross-forest mailbox migration Project Owner for the Kansas Department of Corrections' Corizon managed healthcare facilities
- Responsible for day to day maintenance of the Microsoft Exchange 2010 environment
- Responsible for the daily monitoring of Corizon and all of its subsidiaries Microsoft Exchange environments
- Deployed Exchange servers using VMware and EMC Unisphere SAN
- Administer a full time email archive system using Symantec Enterprise Vault
- Responsible for the ongoing documentation for the Exchange environment including past and present events
- Responsible for identifying the future needs and possible changes of an evolving messaging environment
- Act as a mentor to others who seek more knowledge and encourage others around me to hone their skills
Systems Administrator
Vaco
02.2015 - 07.2016
- Design, Implementation and support; MS Server 2008, 2012
- Patching, Exchange, SQL, SharePoint , Active Directory, Virtualization, and pro-active administration
- Heavy Focus on Microsoft Exchange
- Completely overhauled Vaco’s failing Citrix Xenservers
- Responsible for migrating new domains that the company acquired and incorporating them into our domain
- Responsible for setting up a new satellite location and then configuring and installing a Firewall, switch, VOIP system, RODC, VPN, Wi-Fi, and going on site to verify that everything is working properly
- Responsible for the design, deployment, and administration of the Exchange DAG environment
- Citrix Xen-Server engineer and administrator for the company,
- Cisco UCS administration
- General datacenter work; hardware installation as well as on-site software tasks
- Setup, and Deployed Exclaimer Exchange automated signature service for over 400 end users
- Administration of Symantec Enterprise Vault
- SQL Administration knowledge with re-indexing, defragmenting databases, user rights
- WSUS engineering and administration
- Created ADFS 3.0 SSO system for office 365 and other logins
Managed Services Engineer
ITOM
01.2009 - 02.2015
Education
High School Diploma -
Tennessee College of Applied Technology
Murfreesboro, TNAccomplishments
- Demonstrates exceptional troubleshooting and analytical abilities Christopher Waggoner
- Adept at utilizing diplomacy, humor, and integrity in all situations
- Great natural ability with technology and communication skills
- Places strong emphasis on providing superior customer support chris.l.waggoner@gmail.com
- Resourceful is an understatement 615-210-2222
Timeline
Active Directory and Messaging Engineer
Deloitte
02.2017 - 08.2022
Systems Engineer
Corizon Health
07.2016 - 02.2017
Systems Administrator
Vaco
02.2015 - 07.2016
Managed Services Engineer
ITOM
01.2009 - 02.2015
High School Diploma -
Tennessee College of Applied Technology
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