Christopher Waldron
FOOD & FIRE BBQ TAP-HOUSE
Clark Summit,PA
27
years of professional experience
Dynamic Restaurant Management Professional experienced in ownership and general management within diverse culinary environments. Delivered operational success and strategic growth by fostering team collaboration and optimizing processes. Emphasized customer-focused leadership, adaptability, and effective communication to cultivate positive workplace cultures.
Work History
General Manager
8 Years 4 Months- Oversaw daily operations, customer service, employee management, labor controls, inventory management, training, marketing, P&L, cost analysis, vendor relations, catering, and community relations.
- Built a dedicated, strong customer focused team from BOH right through to the FOH- One team mentality.
- Oversaw operations for two restaurants as GM for a year plus. Motivated directed multiple staffs. Built leaders within to communicate our vision.
General Manager/Head Coach
1 Year 10 Months- Led and managed Vestal store, overseeing operations and corporate training.
- Coordinated day-to-day operations, emphasizing culture, teamwork, customer service, and efficiency.
- Managed Corporate Training store, training new managers before their eatery openings while maintaining operational success.
Manager
1 Year 4 Months- Managed daily operations and ran organized, efficient, customer-focused shifts.
- Up-holding service and operation standards laid out in the service manual. Creating accountability.
- Building sales inside and outside the building, customer relations, promoting teamwork, interviewing, training, employee relations, daily pos analysis, cost control and creating a welcoming, and entertaining environment.
- P&L Statements, cash handling, opening & closing, teaching, guiding, hiring, on-boarding, data analysis.
Kitchen & Bar Manager
7 Years- Developed kitchen and food menu from concept to implementation, focusing on quality and freshness.
- Managed liquor and food inventory, ordered supplies, tracked costs, created menus, and handled opening and closing duties.
- Collaborated with distributors, staff, and customers to foster strong partnerships and meet shared objectives.
Owner
2 Years- Conducted daily operations, marketing, P&L management, planning, customer service, menu creation, cost controls, and scheduling.
- Directed daily operations to ensure efficient workflow and customer satisfaction.
- Developed marketing strategies to increase brand awareness and drive sales growth.
- Implemented cost-control measures to optimize resource allocation and reduce expenses.
General Manager
6 Years- Coordinated daily operations while aligning with long-term business goals.
- Controlled food & liquor costs through portion controls, inventory management systems, sales projections and well trained employees while not compromising on customer satisfaction.
- Hired, managed and trained both FOH and BOH employees while maintaining a presence in both areas.
- Facilitated productive interactions with customers, employees, and suppliers to enhance service quality and stakeholder relationships.
- Understood roles and responsibilities at all restaurant stations.
Education
Bachelors of Science - Business Management
Skills
P&L Statements
Labor Cost Controls
Inventory
Front of house and back of house
Food & Recipe Skills
Computer Skills
Problem Solving
Time Management
Leadership
Team Building
Customer Service
Social media management
Follow Through
Digital Marketing
Timeline
General Manager
FOOD & FIRE BBQ TAP-HOUSE
04.2018 - CurrentRead More
General Manager/Head Coach
CORELIFE EATERY
06.2016 - 04.2018Read More
Manager
BIAGGI’S RISTORANTE ITALIANO
02.2015 - 06.2016Read More
Kitchen & Bar Manager
JOHNNY’S IRISH PUB & GRILL
01.2008 - 01.2015Read More
Owner
MR. MIKE’S SUBS
01.2006 - 01.2008Read More
General Manager
WALDRON’S RESTAURANT
01.2000 - 01.2006Read More
Ithaca College
Bachelors of Science from Business Management
Read More