Christopher Walker
Valley Center,California
Summary
Motivated administrator possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. Energetic professional with 5 years of experience in industry. Punctual employee dedicated to following safety procedures and protocols to avoid mishaps. Considered valuable and hardworking employee by supervisors and peers.
Overview
8
8
years of professional experience
Work History
Sleep Expert
Mattress Firm Holding
La Jolla
05.2023 - 05.2024
- Demonstrated knowledge of mattress features and benefits to customers.
- Performed regular inventory checks to ensure stock availability for customers' orders.
- Assisted with product selection, delivery scheduling, and payment processing.
- Maintained an up-to-date understanding of current promotions, policies regarding payment and exchanges.
- Provided exceptional customer service by answering questions about product features and benefits.
- Attended mandatory training sessions related to mattress sales operations.
DRIVING EXPERT
Dominios
San Diego, CA
05.2022 - 11.2023
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
OFFICE ADMINISTRATOR
Tekniton
San Diego, CA
01.2022 - 05.2023
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
TEAM LEAD
Walmart
El Cajon, CA
08.2020 - 01.2022
- Increased order production from 40 per day to 120 per day, improving metrics to meet company standards, and training associates to work more efficiency to increase productivity, which in turn doubled sales with in 6 months, by training and support to keep team members motivated and working toward objectives.
CUSTOMER SERVICE MANAGER
Walmart
El Cajon, CA
03.2016 - 07.2021
- Assisted staff with resolving complex customer issues and implementing targeted solutions.
Education
Bachelor of Arts - Music Education
Southern New Hampshire University
Online08-2024
Bachelor of Arts - Music Education
Wayne State University
Associate of Arts - Music Education
Cuyamaca College
Skills
- Time Management
- Documentation and Recordkeeping
- Friendly and Outgoing
- Punctual and Reliable
- Calm Under Pressure
- Relationship Building
- Verbal and Written Communication
- Customer Service
- Creative Problem-Solving
- Schedule Management
- Training & Development
- Supervision & Leadership
- Data Management
- People Skills
- Team Building
- Interpersonal skills
- Microsoft Office Apps
- IWork Apps
- Adaptability
- Organizational skills
- Attention to detail
Additional Information
CW
Timeline
Sleep Expert
Mattress Firm Holding
05.2023 - 05.2024
DRIVING EXPERT
Dominios
05.2022 - 11.2023
OFFICE ADMINISTRATOR
Tekniton
01.2022 - 05.2023
TEAM LEAD
Walmart
08.2020 - 01.2022
CUSTOMER SERVICE MANAGER
Walmart
03.2016 - 07.2021
Bachelor of Arts - Music Education
Southern New Hampshire University
Bachelor of Arts - Music Education
Wayne State University
Associate of Arts - Music Education
Cuyamaca College
Similar Profiles
Russell MckissackRussell Mckissack
Information Systems Support Specialist at Insyper Solution/ Mattress Firm HoldingInformation Systems Support Specialist at Insyper Solution/ Mattress Firm Holding
Donna JohnsonDonna Johnson
Senior Store Manager/District New Hire Trainer at Mattress Firm HoldingSenior Store Manager/District New Hire Trainer at Mattress Firm Holding
Jacob LongoriaJacob Longoria
Sales Manager at Mattress Firm HoldingSales Manager at Mattress Firm Holding