Christopher Walker
Rahway,NJ
Summary
Proven track record in logistics and warehouse management, notably with Apollo Global Industries, where I enhanced operational efficiency and customer satisfaction. Skilled in vehicle maintenance and effective communication, I excel in fast-paced environments, demonstrating strong organizational skills and professionalism. Achieved significant improvements in order processing times through meticulous attention to safety protocols and procedures.
Overview
11
11
years of professional experience
Work History
Delivery Specialist
R11 Logistics
Staten Island, NY
08.2020 - Current
- Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
- Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
- Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
- Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.
- Provided exceptional customer service through clear communication with clients regarding delivery times and special requests.
Warehouse Worker
Apollo Global Industries
1562 Richmond Terrace Staten Island NY
09.2013 - 05.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Education
Kingston Technical High School
Kingston, Jamaica W.I06.2008
Skills
- Strong organizational skills
- Self-motivation and discipline
- Professionalism and Punctuality
- Patience and Tolerance
- City and non-city driving
- Vehicle maintenance knowledge
- Safety protocols and procedures
- Effective Communication
Timeline
Delivery Specialist
R11 Logistics
08.2020 - Current
Warehouse Worker
Apollo Global Industries
09.2013 - 05.2019
Kingston Technical High School