Christopher Wall
Yakima,WA
Summary
Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Stocking Coach Team 3
Walmart
Sunnyside, WA
11.2020 - 04.2022
- Increased player strength, agility and game skills through successful practices.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed game plans and adjusted to meet various game situations.
- Established clear benchmarks for performance and monitored individual and team progress.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Maintained excellent attendance record, consistently arriving to work on time.
Hardlines Assistant Store Manager
Walmart
Sunnyside, WA
11.2019 - 11.2020
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Promoted business' development by building and maintaining relationships with new clients.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Zone Merchandise Supervisor
Walmart
College Place, WA
08.2011 - 09.2012
- Managed all general orders and special assignments for business.
- Monitored ad signboards for department and cleaned displays on Daily basis.
- Coordinated with customers and designed various store décor plans and provided upgrades.
- Monitored and maintained Grocery and Hardlines merchandising standards in assigned area, bolstering sales.
- Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
- Executed in-season pricing strategies, promotions and markdowns to reach financial targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
Department Manager - Bakery
Walmart
College Place, WA
06.2009 - 06.2011
- Maintained cleanliness and hygiene in bakery premises.
- Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
- Managed all baking operations professionally and handled all problems confidently.
- Maintained and controlled inventory of baked goods.
- Guaranteed all baked goods were cooked according to customers tastes and needs.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise and team performance.
- Verified functionality and code compliance of cooking equipment and utensils for optimal customer protection.
Deli Associa
Walmart
College Place, WA
06.2008 - 07.2009
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma -
HCL Boston
Big Bear, CA08.1996
Skills
- Safety Management
- Positive Interactions
- Rule Enforcement
- Behavior Assessments
- Performance Monitoring and Optimization
- Team Discipline
- Equipment Use Monitoring
- Nondiscriminatory Practices
- Problem Anticipation and Resolution
- Creativity and Flexibility
- Performance Optimization
- Competitor Review
- Injury Evaluation
- Individual Trainings
- Active Listening
- Team Management
- Critical Thinking
- Team Budgets
- Stress Tolerance
- Video Conferencing
- Instructional Course Leadership
- Recruitment Management
Accomplishments
- Achieved successful recognition of Sunnyside Wal-mart as market store of the year 2022.
- Facilitated high backroom standard's and in stock by enacting new stocking and freight throwing standards.
- Supervised team of 40+ staff members.
- Achieved record low shrink for the store through effectively helping with high ticket reviews and loss prevention.
- Facilitated in-stock by enacting detailed binning of all overstock and potential on-hand issues.
Certification
- Licensed Forklift Operator - 2019 - Present.
- Licensed Walkie Stacker Operator - 2010 - Present.
- Licensed Electric Power Jack Operator - 2010 - Present.
- Certified Cashier, Wal-Mart - 2009 - Present
- Firearms and License Sales - 2011 - Present
Timeline
Stocking Coach Team 3
Walmart
11.2020 - 04.2022
Hardlines Assistant Store Manager
Walmart
11.2019 - 11.2020
Zone Merchandise Supervisor
Walmart
08.2011 - 09.2012
Department Manager - Bakery
Walmart
06.2009 - 06.2011
Deli Associa
Walmart
06.2008 - 07.2009
High School Diploma -
HCL Boston
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