Overview
Work History
Education
Skills
LANGUAGES
PROJECTS
Timeline
Generic

Christopher Ward

Kentwood,MI

Overview

13
13
years of professional experience

Work History

Customer Service

Boost Mobile
Grand Rapids, MI
08.2013 - 10.2019
  • Provided outstanding customer service to ensure positive experiences.
  • Provided ongoing customer service support to existing policyholders.
  • Implemented strategies for improving customer service experience.
  • Supported customers pre- and post-purchase, set up product displays, and facilitated promotional events to engage prospective buyers.

die caster

Brilliant inc
Grand Rapids, MI
02.2011 - 09.2013
  • Operated casting machines to produce high-quality components.
  • Set up and troubleshot machinery to maintain optimal operational performance.
  • Monitored production processes to ensure compliance with safety standards.
  • Maintained equipment by performing regular inspections and repairs.

line lead

Aluminum fabrication corp
Grand Rapids, MI
01.2021 - 02.2024
  • Led team in line production, ensured order fulfillment, and performed quality checks on solar panel clamps to maintain high standards.
  • Coordinated workflow and maintained production schedules effectively.
  • Supervised daily operations in aluminum fabrication process.
  • Trained new team members on safety and operational procedures.

Education

Trade - optical technology

Job Corp
Grand Rapids, MI
07-2023

High School Diploma -

Creston High
Grand Rapids, MI
06-1997

Skills

  • Customer support
  • Customer relationship management
  • Order processing
  • Quality control
  • Process optimization
  • Production scheduling
  • Machinery troubleshooting

LANGUAGES

English

PROJECTS

.

Timeline

line lead

Aluminum fabrication corp
01.2021 - 02.2024

Customer Service

Boost Mobile
08.2013 - 10.2019

die caster

Brilliant inc
02.2011 - 09.2013

Trade - optical technology

Job Corp

High School Diploma -

Creston High
Christopher Ward