Christopher Wheaton

Performed imaging, configuration, and quality checks on EOF laptops prior to deployment to end users, reducing setup time and ensuring compliance with organizational standards.

Updated IT equipment inventory and employee asset assignments to maintain accurate hardware records and support lifecycle tracking.

Coordinated with co‑workers on scheduled IT assignments, asset updates, and endpoint changes to streamline processes and support reliable technology services across the organization.

Learned and executed the standardized endpoint setup process for new and existing employees, verifying correct equipment, access, and functionality prior to deployment.

Utilized command-line scripting and file hashing to securely export device datasets to external drives, enabling bulk ingestion into Intune for endpoint management and virtualized environments.

Worked within a biweekly agile sprint cycle to prioritize and execute IT tasks, contributing to on‑time delivery and measurable improvements in team performance metrics.

• I've supported quality assurance for more than 750+ assets annually, applying structured inspection protocols to maintain compliance with functional, technical, and regulatory standards.
• Leveraged SOPs, digital inspection tools, and QA checklists to ensure complete review coverage with zero oversight gaps. Collaborated closely with a 10–12-member team, helping implement process improvements that shortened cycle time by 25% while boosting overall consistency.
• By analyzing workflows and removing redundant steps, I helped streamline production pipelines, improve throughput, and quicken client approvals.
• Guided team members with KPI-driven coaching, strengthening speed and accuracy across deliverables.
• Played a proactive role in identifying and resolving vulnerabilities early in the release process, both cosmetic and technical, reducing rework costs and supporting higher client satisfaction. Partnered with stakeholders to align quality outcomes to expectations, improving communication and accelerating decisions.

• In my role, I've onboarded and trained new team members, standardizing workflows that cut ramp-up time and improved consistency across tools, procedures, and data protection practices.
• By introducing templates and documentation, I helped align daily operations with regulatory standards while fostering a high-performance culture grounded in accuracy and accountability.
• Across 300+ monthly client engagements, I oversaw end-to-end service coordination, ensuring every interaction adhered to GDPR, HIPAA, and internal compliance frameworks. Through proactive oversight, reviewing communications, case notes, and audit logs, I maintained 100% adherence to data security protocols and zero compliance breaches.

• Dedicated to achieving showroom-level standards in every vehicle detailed, I've consistently ensured both interior and exterior finishes meet strict dealership presentation guidelines. My work supports photo-ready vehicles for online and print marketing with minimal post-editing required.
• Skilled in full-service detailing processes such as washing, claying, polishing, and waxing involving using professional-grade tools and protective coatings to restore paint depth and preserve long-term vehicle appeal. Each project concludes with structured inspections that maintain 100% compliance with dealership quality benchmarks.
• I combined technical precision with accountability by using multi-point inspection checklists, verifying vehicles under multiple lighting conditions, and addressing any imperfections immediately before delivery. This disciplined process has earned an unbroken record of passing internal audits without rework.