Christopher White
Virginia Beach,VA
Summary
Dynamic leader excelling in client relationship-building and strategic business planning. Spearheaded initiatives that significantly enhanced sales and team performance, leveraging skills in analytics and coaching. Expert in fostering cross-functional collaboration and driving substantial business growth through innovative strategies and process improvements.
Overview
19
19
years of professional experience
Work History
Sales Manager
Mcdrake Remodeling
11.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Business Development Manager
Ferguson Enterprises LLC
09.2022 - 11.2023
- Generated new business with marketing initiatives and strategic plans.
- Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
- Developed process to analyze customer feedback to incorporate insights into product development strategies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
Sales Operations Analyst
Ferguson Enterprises LLC
10.2017 - 09.2022
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Implemented systems and procedures to increase sales.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Developed written documents and reports related to programs and operations.
Training Manager
Ferguson Enterprises LLC
09.2012 - 10.2017
- Trained new hires to perform cross-training exercises with experienced workers.
- Organized and edited training manuals, multimedia visual aids, and other educational materials.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
Branch Manager
Ferguson Enterprises LLC
01.2009 - 09.2012
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Inside Sales Representative
Ferguson Enterprises LLC
04.2005 - 12.2009
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Counter Sales Associate
Ferguson Enterprises LLC
02.2005 - 04.2005
- Finalized sales by completing payments and required paperwork.
- Answered telephone calls to offer information and promote business products.
- Achieved personal sales goals with great upselling and cross-selling abilities.
Education
High School Diploma -
Coral Springs High School
Coral Springs, FLSkills
- Cross-Functional Collaboration
- Sales Tracking
- Goals and Performance
- Cold Calling
- Issue Resolution
- Analytics
- Strategic Business Planning
- Complex Problem-Solving
- Critical Thinking
- New Business Development
- Judgment and Decision-Making
- Coaching and Mentoring
- Client Relationship-Building
- Training and Development
- Process Improvement
Timeline
Sales Manager
Mcdrake Remodeling
11.2023 - Current
Business Development Manager
Ferguson Enterprises LLC
09.2022 - 11.2023
Sales Operations Analyst
Ferguson Enterprises LLC
10.2017 - 09.2022
Training Manager
Ferguson Enterprises LLC
09.2012 - 10.2017
Branch Manager
Ferguson Enterprises LLC
01.2009 - 09.2012
Inside Sales Representative
Ferguson Enterprises LLC
04.2005 - 12.2009
Counter Sales Associate
Ferguson Enterprises LLC
02.2005 - 04.2005
High School Diploma -
Coral Springs High School
Similar Profiles
Kevin EspinalKevin Espinal
Field Superintendent at McDrake EnterpriseField Superintendent at McDrake Enterprise
Christopher SaldanaChristopher Saldana
Apprentice Plumber at Top Notch Texas Construction & RemodelingApprentice Plumber at Top Notch Texas Construction & Remodeling
Dominick A. LaboranteDominick A. Laborante
Field Supervisor at Finish Pro Home Remodeling LLCField Supervisor at Finish Pro Home Remodeling LLC