Chris Whiting
West Linn,OR
Summary
With job occupations in mind, I've always wanted to do something that can help and even benefit others. My job history reflects my aptitude for working with my community, as well as my commitment to it.
Overview
11
11
years of professional experience
Work History
Dairy Manager
Safeway
West Linn, OR
04.2019 - Current
- Processed sales transactions to prevent long customer wait times.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Observed deadlines, enabling timely completion of tasks.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Assisted team members with special projects by coordinating records and resources to meet expected requirements.
- Organized computer-based information to minimize errors.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Assisted with payment processing and investigating variances in cash amounts.
- Assisted customers by answering questions and providing information about Dairy Products.
- Prepared and issued purchase orders, invoices and statements.
- Addressed customer questions and explained key information about newly stocked dairy offerings.
- Sanitized desks and wiped down high-touch areas to avoid germ spread and illness.
- Confirmed pricing accuracy and checked all department signage, maintaining correct sale prices
- Pulled out of date products from shelves and cases, disposing of items in proper bins.
- Demonstrated working techniques, practices and optimal safety behaviors to workers, maximizing performance and reducing wasteful processes.
- Managed daily dairy operations to ensure product quality and freshness.
- Oversaw inventory control and stock rotation for dairy products.
Money Services
Food4Less (Kroger)
Oak Forest, IL
05.2016 - 03.2019
- Accepted and processed credit and cash payments, making correct change from cash register drawer.
- Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
- Followed protocol for intake and accounting of large sums of cash and numerous card transactions.
- Collected money for games and provided customers with tokens, tickets and correct change.
- Established company policies regarding management of daily cash totals and security during busy times.
- Taught co-workers to follow implemented safeguards and established direct lines of communication for accountability and compliance.
- Developed exceptional security procedures to prevent theft and malicious activity.
- Collaborated with highly trained team to promote and establish consistent cash handling protocol.
- Worked with auditors to consistently comply with federal regulations.
- Re-evaluated protocol when necessary to adjust for evolving demands and concerns.
- Handled money according to company policy.
- Calculated and counted change quickly.
- Trained new employees in policies and procedures.
- Provided receipts to customers.
- Avoided discrepancies by accounting for funds and items.
- Collected fees for Western Union transactions.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
- Complied with cash handling procedures to meet regional cashier variance policy.
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Home Appliance Sales Associate
Kmart, Sears Holding
Tinley Park, IL
10.2014 - 04.2016
- Maintained department and showroom with neat and orderly displays.
- Maintained knowledge of products to educate customers on available appliance options and model variations.
- Coordinated schedules with customers for appliance deliveries, and installations.
- Greeted customers entering appliance showroom proactively and courteously.
- Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
- Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
- Learned and persuasively presented features and benefits of appliances and kept abreast of latest product improvements.
- Promoted company programs, warranty sales and seasonal promotions to boost sales.
- Closed sales with ideal balance of tact and assertiveness and followed up proactively through delivery and installation.
- Detailed latest promotions, sales incentives and rebates to share with customers, helping clients save on purchases.
Education
Bachelor of Science - Psychology
Portland State University
Portland, OR12-2023
High School Diploma -
Oak Forest High School
Oak Forest05.2015
Skills
- Spreadsheet development
- Schedule and calendar management
- Billing and invoicing
- Customer satisfaction
- Peer relationships
- Verbal and writing communication
- Handling payments
- Team collaboration
- Quality control
Timeline
Dairy Manager
Safeway
04.2019 - Current
Money Services
Food4Less (Kroger)
05.2016 - 03.2019
Home Appliance Sales Associate
Kmart, Sears Holding
10.2014 - 04.2016
Bachelor of Science - Psychology
Portland State University
High School Diploma -
Oak Forest High School