Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christopher Wilke

Charlotte,NC

Summary

Dependable employee providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Cashier/Cook

Zaxby's
06.2022 - Current
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Cook/Prep

Bojangles'
11.2022 - 03.2023
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Communicated closely with servers to fully understand special orders for customers.

Server/Cashier/Cook

Wendy's
03.2022 - 06.2022
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Server/Cashier/Cook

Hungry Howie's Pizza
05.2021 - 06.2022
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Library Assistant

Onslow County Public Library
08.2021 - 11.2021
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Answered questions from patrons and helped to find desired materials.
  • Placed books on proper shelves when returned to circulation.

Child Caregiver

Private Home & Personal Care
04.2020 - 11.2020
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Led children in creative, athletic, and educational activities while maintaining safe and orderly group.

Education

Bachelor of Arts - Business Administration And Management

UNC Charlotte
Charlotte
05.2027

Skills

  • Complaint resolution
  • Food presentation
  • Supply Restocking
  • Guest Engagement
  • Service prioritization
  • Customer Service

Certification

  • Food Handler Certification
  • First Aid Certification
  • ServSafe
  • Driver's License, 06/01/31

Languages

English
Native or Bilingual
Spanish
Limited Working
German
Limited Working

Timeline

Cook/Prep

Bojangles'
11.2022 - 03.2023

Server/Cashier/Cook

Zaxby's
06.2022 - Current

Server/Cashier/Cook

Wendy's
03.2022 - 06.2022

Library Assistant

Onslow County Public Library
08.2021 - 11.2021

Server/Cashier/Cook

Hungry Howie's Pizza
05.2021 - 06.2022

Child Caregiver

Private Home & Personal Care
04.2020 - 11.2020

Bachelor of Arts - Business Administration And Management

UNC Charlotte

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Christopher Wilke