Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Willett

Christopher Willett

Traverse City,MI

Work Preference

Job Search Status

Open to work

Desired Job Title

Networking Field TechnicianNetwork Support TechnicianInformation Systems Junior Admin

Work Type

Full TimeContract WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Traverse City, MI
Open to relocation: Yes

Important To Me

Career advancementCompany CultureHealthcare benefits

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Networking Field Technician

Affinity Technology Group
Traverse City, MI
02.2024 - 08.2026
  • Installed and maintained communication equipment at client sites.
  • Troubleshot technical issues and provided on-site solutions for clients.
  • Conducted routine inspections to ensure compliance with safety standards.
  • Documented service reports and equipment status in systems accurately.
  • Trained new technicians on operational procedures and equipment handling.
  • Drove company vehicles to and from customer locations to perform field maintenance.

Network Support Technician

Frontier Computer Corp
Traverse City, Michigan
09.2024 - 05.2026
  • Provide Tier 1 and 2 technical support to clients.
  • Respond professionally to support tickets to resolve issues or create a path forward to escalate the issue
  • Explain troubleshooting steps for clients so they feel heard that their concern is being addressed
  • Arrange devices to be online and use cloud platforms to configure them
  • Reproduce client configurations for testing and issue isolation
  • Create and maintain knowledgebase articles

Information Systems Junior Admin

Grand Traverse Pavilions
Traverse City, Michigan
06.2022 - 01.2024
  • System administrator for HIPPA compliant Facility
  • Microsoft Azure Admin
  • Office 365 Admin
  • Architecture drawing for new facility installations.

Satellite Engineer

Atlas Space Operations
Traverse City, Michigan
06.2021 - 02.2022
  • Managed 8 International Ground Stations
  • Documented and developed engineering procedures and processes.
  • Trained and mentored junior engineers, providing guidance and direction.
  • Implemented automated systems to improve accuracy and efficiency of engineering processes.
  • Designed and implemented quality control processes to facilitate customer satisfaction.
  • Monitored and evaluated engineering performance to recommend improvements.
  • Developed comprehensive engineering documents for all projects.

Satellite Comm Operators and Maintainer

United States Marine Corps
OCONUS, OCONUS
05.2016 - 05.2020
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Reviewed production schedules and streamlined processes.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Developed and maintained courteous and effective working relationships.

Education

Peplink Assoicate Degree - Networking Certifcation

Peplink Certifcation
Peplink.com
04-2026

High School Diploma -

Manistee High School
Manistee, MI
06-2014

Skills

  • Tier 2 Network Technician Specialist
  • Quality assurance
  • IT infrastructure
  • Network configuration
  • Network troubleshooting
  • Network architecture
  • Azure active directory
  • Office 365 System Admin
  • VPN setup and management
  • VPN configurations
  • VPN administration
  • IT customer service
  • Customer service

Timeline

Network Support Technician

Frontier Computer Corp
09.2024 - 05.2026

Networking Field Technician

Affinity Technology Group
02.2024 - 08.2026

Information Systems Junior Admin

Grand Traverse Pavilions
06.2022 - 01.2024

Satellite Engineer

Atlas Space Operations
06.2021 - 02.2022

Satellite Comm Operators and Maintainer

United States Marine Corps
05.2016 - 05.2020

Peplink Assoicate Degree - Networking Certifcation

Peplink Certifcation

High School Diploma -

Manistee High School

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Christopher Willett