Christopher Woodall
Oklahoma City ,OK
Summary
Encouraging yet critical management style. I believe in Focusing on giving my employee's the tools and skills they need to complete their job with confidence and consistency. While maintaining a positive attitude that allows for maximum growth when combined with task based performance reviews. Years of customer service and sales experience aid me in weaving through customer issues to find a solution without needlessly involving others. Dedicated to maintaining an environment promoting growth, consistency, efficiency, organization, and positivity to further the business and staff goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Department Manager
Sun And Ski Sports
2019.09 - Current
- Communicated with managers of other departments to maintain transparency.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
Education
Associate of Science - Diversified Studies Specializing in Science
Oklahoma City Community College
Oklahoma City, OK12.2024
High School Diploma -
Mustang High School
Mustang, OK12.2019
Skills
- Motivational Leadership
- Sales Expertise
- Staff Development
- Staff Hiring and Retention
- Department Inspection
- Customer Engagement
- Conflict De-Escalation
- Employee Empowerment
- Workload Balancing
- Employee Relationships
Certification
- Certified Yoga Instructor
Timeline
Department Manager
Sun And Ski Sports
2019.09 - Current
Associate of Science - Diversified Studies Specializing in Science
Oklahoma City Community College
High School Diploma -
Mustang High School
- Certified Yoga Instructor
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