Christopher Wormley-Gamble
Philadelphia,PA
Summary
Accomplished and energetic Customer Service with a solid history of achievement in Retail. Motivated leader with strong organizational and prioritization abilities.
Overview
15
15
years of professional experience
Work History
Merchandiser
PepsiCo
Philadelphia, PA
04.2018 - Current
- Developed visually appealing product displays to enhance customer engagement and drive sales.
- Collaborated with sales team to optimize inventory levels and ensure product availability.
- Conducted market research to identify trends and adjust merchandising strategies accordingly.
- Trained new staff on company policies, product knowledge, and effective merchandising techniques.
- Inspected merchandise for quality and arranged proper display location on floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
Recreational Specialist Informant
Feltonville Recreation Center
Philadelphia, PA
07.2011 - 08.2017
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Manage the daily operations of recreational facilities.
- Organize, lead, and promote interest in recreational activities such as arts, crafts, sports, games, camping, and hobbies.
Customer Service
Wegmans
King of Prussia, PA
08.2015 - 2018
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Education
Associate of Science - Business Administration
Manor College
Jenkintown, PA05.2016
Associate of Science - Business Management
Olney Charter High School
Philadelphia, PA07.2011
Skills
Active Listening
Critical Thinking
Negotiation
Complex Problem Solving
Customer and Personal Service
Speaking
Time Management
Active Learning
Repairing
Community Service
Rotaract Club, Member of Rotaract Club. Devoted to serving the community and promoting world peace.
Timeline
Merchandiser
PepsiCo
04.2018 - Current
Customer Service
Wegmans
08.2015 - 2018
Recreational Specialist Informant
Feltonville Recreation Center
07.2011 - 08.2017
Associate of Science - Business Administration
Manor College
Associate of Science - Business Management
Olney Charter High School