Christopher Zelaya

• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Answered questions about store policies and addressed customer concerns.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Additional work

• Attended customers in the fitting rooms and keeping it very well organized
• Assisted customers with purchasing and carrying their choice of furniture in Homegoods
• Eased the customers shopping experience by brining their choice of funiture to the front of the store while they shop
• Lent out a helping hand with customer carry outs