Natalie Brown
Chicago,IL
Summary
Experienced retail professional with expertise in customer service, payment processing, and sales. Demonstrated reliability and strong teamwork skills. Committed to continuously learning new processes to support organizational success.
Overview
5
5
years of professional experience
Work History
Cashier/Retail Associate
Ross Dress For Less
East Peoria, IL
05.2024 - 08.2024
- Cashiered in a fast-paced environment while remaining engaged with customers in a personable manner
- Answered customers' questions and requests
- Effectively deescalated conflicts and disagreements in the store
- Quickly and meticulously recovered sections of the store to maintain a clean, professional look.
Retail Associate
Rue21
Peoria, IL
01.2020 - 01.2024
- Displayed appropriate signage for products and sales promotions
- Completed daily recovery tasks to keep the store organized for maximum productivity
- Trained new team members on cashiering, stock procedures, customer service, and store recovery
- Adhered to company initiatives and achieved established goals
- Engaged with customers in a friendly, professional manner to determine their needs.
Seasonal Retail Associate
Follett Bookstore, University of Illinois
Chicago, IL
08.2022 - 11.2022
- Efficiently stocked merchandise for the student apparel store and bookstore
- Engaged with customers and answered questions in the technology portion of the store
- Smoothly transitioned between responsibilities throughout each shift
- Fulfilled, packaged, and sorted online, in-store pickup orders for the company.
Education
Bachelor of Arts - Psychology
University of Illinois At Chicago
Chicago, IL04-2024
Skills
- Customer Service
- Cash Handling
- Reliable and Punctual
- Sales expertise
- Conflict Resolution
- Loss Prevention
Timeline
Cashier/Retail Associate
Ross Dress For Less
05.2024 - 08.2024
Seasonal Retail Associate
Follett Bookstore, University of Illinois
08.2022 - 11.2022
Retail Associate
Rue21
01.2020 - 01.2024
Bachelor of Arts - Psychology
University of Illinois At Chicago
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