Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
Lincare Home Oxygen And Respiratory Systems
06.2018 - Current
Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
Motivated and trained employees to maximize team productivity.
Managed internal operational standards and productivity targets.
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Service Technician
Rotech Medical
02.2018 - 06.2018
Delivery of respiratory equipment to patients' homes, receives a daily route and required supply list and prepares the truck for delivery by pulling stock
Delivers homecare equipment and unloads and sets the equipment to the point it is fully functional
Review of basic equipment operation and instructs patients and/or caregivers on the proper use and care
Complete and maintain a driver log, vehicle check out and vehicle inspection reports
Respond to emergency calls and new patient orders during regular business hours and on-call rotation hours
Upon completion of routes, unloads and checks in returned equipment with the warehouse
Stocking of delivery trucks with rolling stock to ensure “ready” condition for the next delivery.
Service Technician
National HME
07.2016 - 12.2017
Receives a daily route and required supply list and prepares the truck for delivery by pulling stock
Delivers respiratory hospice equipment and unloads and sets the equipment to the point it is fully functional
Review of basic equipment operation and instructs patients and/or caregivers on the proper use and care
Follows the daily route to pick up and/or exchange homecare and hospice equipment
Complete and maintain a driver log, vehicle check out and vehicle inspection reports
Respond to emergency calls and new patient orders during regular business hours and on-call rotation hours.
Service Technician
B&B Medical Service
01.2014 - 06.2016
Delivery of respiratory equipment to patients' homes, receives a daily route and required supply list and prepares the truck for delivery by pulling stock
Delivers homecare equipment and unloads and sets the equipment to the point it is fully functional
Review of basic equipment operation and instructs patients and/or caregivers on the proper use and care
Complete and maintain a driver log, vehicle check out and vehicle inspection reports
Respond to emergency calls and new patient orders during regular business hours and on-call rotation hours
Upon completion of routes, unloads and checks in returned equipment with the warehouse
Stocking of delivery trucks with rolling stock to ensure “ready” condition for the next delivery.
Security Guard
U.S Security Associates
11.2012 - 01.2014
To patrol windows, and gates
Answer alarms and investigate disturbances, monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of the premises industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors
Sales Rep/Ass. Mgmt
Clear
01.2011 - 11.2012
To sell the company's products and services
Explain what the products are, how the product works, and why it is beneficial to the customers
Responsible for helping customers on product selection, to inform their customers about product safety and storage requirements.
Merchandiser
American Bottling Company
03.2009 - 11.2010
Maintained assigned space, secondary racks and vending equipment
Ensured that all products merchandised are of the highest packaging quality and that point of sales materials were visibly placed
Participated in shelf space management programs under the direction of the Area Sales Manager
Assisted in the placement of vendors in chain stores and other assigned accounts.
Bus Attendant
Spring I.S.D Transportation
01.2008 - 03.2009
Monitored student’s behavior and assisted drivers with special needs children while ensuring that proper steps were taken for the student’s safety.
Cashier
HEB Grocery Store
01.2007 - 01.2008
Provided excellent service and customer interaction while collecting payment for customer purchases
Demonstrated suggestive selling techniques and bagged groceries for customers
Monitored and managed front end shrink, made change and kept an accurate till
Answered product related questions for customers
Ensured company food safety and sanitation expectations are achieved.
Service Representative Driver at Lincare Home Oxygen And Respiratory SystemsService Representative Driver at Lincare Home Oxygen And Respiratory Systems
Customer Service Representative at Lincare Home Oxygen And Respiratory SystemsCustomer Service Representative at Lincare Home Oxygen And Respiratory Systems