Christopher D. Hill
Dallas,TX
Summary
Highly skilled administrative professional with strong background in supporting program operations. Adept at managing multiple tasks, ensuring effective communication, and maintaining organization. Known for fostering collaborative team environments and driving results. Possesses excellent skills in scheduling, data management, and problem-solving, offering reliability and adaptability to meet evolving needs.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Nursing Assistant/In-Patient Mental Health
VA Medical Center
Dallas , Texas
01.2021 - Current
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Documented care actions by completing records and logs in medical software system.
- Assisted healthcare team in delivering patient-centered care and support to veterans.
- Implemented effective communication strategies to enhance collaboration among multidisciplinary teams.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
- Trained new employees on best practices for patient interaction and safety protocols.
Mental Health Technician LVl3
Medical City Green Oaks Hospital
Dallas, TX
09.2018 - 12.2023
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Coordinated discharge planning efforts between patients, family members, and community support services to ensure a smooth transition.
- Mentored junior technicians in best practices for patient care and crisis intervention techniques.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Charted on each patient daily.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Pychactric Social Health Technician-Behavioral Health
Lincoln Medical Center
Bronx, NY
11.2013 - 08.2018
- Conducted routine diagnostic tests, accurately reporting results to healthcare teams.
- Trained new staff on protocols and best practices in patient care and safety standards.
- Led initiatives to streamline workflows, reducing wait times and improving satisfaction rates.
- Assisted in developing and implementing health and safety protocols, leading to decrease in workplace accidents.
- Facilitated patient education on treatment plans, contributing to higher compliance rates.
- Assisted nurses with daily patient care tasks, ensuring a safe and comfortable environment.
Information Specialist
Maimonides Medical Center
Brooklyn, NY
10.2011 - 01.2018
- Managed and maintained clinic profiles, ensuring accurate configuration to optimize scheduling, workflow, and funding reimbursement.
- Assisted with planning and executing the Annual Caregiver Support Resource Fair and collaborated across departments to enhance program delivery.
- Maintained attendance records, leave calendars, and processed work orders for equipment or account issues.
- Trained new staff on hospital software and hardware, troubleshooting technical issues to ensure uninterrupted operations.
- Served as a primary point of contact, delivering sensitive program information via phone and face-to-face interactions.
- Coordinated with multiple departments to ensure seamless program support, enhancing overall project outcomes.
Patient Care Associate-Intervention Radiology
Lincoln Medical Center
Bronx, NY
11.2012 - 11.2014
- Monitored vital signs and reported changes to nursing staff promptly.
- Evaluated and maintained radiological equipment, ensuring operational readiness at all times.
- Conducted pre-procedural assessments to determine appropriate imaging methods for patients.
- Prepared and positioned patients for imaging procedures.
- Followed radiation safety measures and used protection devices to prevent harm to patients or staff.
- Assisted in diagnosis of disease and injury through radiologic examinations.
- Prepared and organized surgical instruments for procedures, ensuring readiness and sterility.
- Assisted surgical teams by effectively managing instrument counts before, during, and after surgeries.
- Displayed exceptional attention to detail when preparing patients for surgery, including positioning them correctly on the operating table and applying sterile drapes as required.
- Assisted in complex surgeries by anticipating surgeon needs and providing necessary instruments promptly.
- Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
- Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
- Prepared patients for surgery by cleaning and disinfecting surgical sites and positioning patients.
Patient Care Associate-Behavioral Health
Kings County Hospital Center
Brooklyn, NY
05.2008 - 01.2011
- Assisted in patient admissions, ensuring accurate documentation and efficient processing.
- Monitored vital signs, documenting changes and reporting to nursing staff promptly.
- Assisted with various diagnostic procedures such as drawing blood samples, obtaining EKG readings, and collecting urine specimens for laboratory testing.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
- Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
- Managed crisis situations effectively, ensuring safety of all involved.
Service Aide-Behavioral Health
Kings County Hospital Center
Brooklyn, NY
05.2005 - 06.2006
- Coordinated cross-functional teams to streamline project workflows and enhance collaboration.
- Developed and implemented strategic plans to optimize operational efficiency across departments.
- Led process improvement initiatives, resulting in reduced turnaround times and increased quality control.
- Established strong partnerships with external stakeholders including clients, vendors, and regulatory agencies for successful project outcomes.
- Enhanced team productivity by providing guidance, mentorship, and constructive feedback to staff members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Certification - Aseptic Technique
Lincoln Medical Center
Bronx, NYCertified As A Patient Care Associate - undefined
Kings County Hospital Center
Brooklyn, NY2008
Physical Therapy
Fulton Montgomery Community College
Johnstown, NY2003
High School Diploma -
Sheepshead Bay High School
Brooklyn, NY06-2001
Skills
- American Heart Association (Heart Saver CPR) Certified
- Proficient in MS Word, Microsoft Office and Power Point
- Appointment scheduling
- Scheduling management
- Meeting facilitation
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
Affiliations
91 Ways Foundation
Certification
ASeptic Technique
Timeline
Nursing Assistant/In-Patient Mental Health
VA Medical Center
01.2021 - Current
Mental Health Technician LVl3
Medical City Green Oaks Hospital
09.2018 - 12.2023
Pychactric Social Health Technician-Behavioral Health
Lincoln Medical Center
11.2013 - 08.2018
Patient Care Associate-Intervention Radiology
Lincoln Medical Center
11.2012 - 11.2014
Information Specialist
Maimonides Medical Center
10.2011 - 01.2018
Patient Care Associate-Behavioral Health
Kings County Hospital Center
05.2008 - 01.2011
Service Aide-Behavioral Health
Kings County Hospital Center
05.2005 - 06.2006
Certified As A Patient Care Associate - undefined
Kings County Hospital Center
Physical Therapy
Fulton Montgomery Community College
Certification - Aseptic Technique
Lincoln Medical Center
High School Diploma -
Sheepshead Bay High School