Christopher J. Zito
Farmington Hills,MI
Summary
A visible, loyal, energetic professional able to design and implement new programs to enhance member satisfaction. Persistent in the pursuit of exemplary member service to the highest level with the ability to form, coach manage and motivate staff.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Assistant Golf Professional
Knollwood Country Club
04.2010 - Current
- Ensuring all segments of the membership are excited and proud to be part of a fantastic golf operation.
- Forefront of managing the entire golf operation.
- Executes over 40 first class golf events annually, using multiple formats to ensure enjoyment from a wide range of golfing members.
- Enhance team productivity by streamlining processes and implementing efficient task management systems within the golf shop operations and tournament operations.
- Assist in preparing an open to buy program and responsible of inventory control.
- Delivered over 60% of the lessons that were given by the five PGA professionals on staff.
Education
Degree in Small Business Management - Golf Business Management
Golf Academy of America
Myrtle Beach, SC04.2010
Skills
- Extensive Experience in Private Club Operations
- Team Leadership
- Event Coordination
- Staff Development
- Organizational Skills
- Member Service and Hospitality
Affiliations
- Class A PGA Member since 2014
Certification
Certified in Golf Genius
Certified Foresight Sports Ball and Club Fitting
Certified Callaway Trackman Fitter
Additional Information
PGA Merchandiser of the Year Seminar (2023)
PGA Rules Seminar (2014, 2018, 2022)
PGA Teaching Summitt (2018)
Timeline
Lead Assistant Golf Professional
Knollwood Country Club
04.2010 - Current
Degree in Small Business Management - Golf Business Management
Golf Academy of America
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