Summary
Overview
Work History
Education
Skills
Certification
Software
Timeline
Hi, I’m

Christopher L. Matteson

Saint Helens,OR
Christopher L. Matteson

Summary

"I Laugh so other can experience the joy of happiness"


Customer Specialist ering over 20 years of experience providing customer service though support on a large array of technology and non-technology fields.

Adept at formulating processes and leading teams in achieving excellence in client satisfaction, productivity, and profitability.

Seamlessly interfaces with customers and personnel at all levels.

Overview

22
years of professional experience
3
years of post-secondary education
2
Certifications

Work History

Drakraven Streams LLC
St. Helens, United States

Game Content Creator
01.2020 - Current

Job overview

  • Live Game Streaming
  • Creating game content calendars and managed content schedules to ensure timely delivery of content
  • Developed and maintained game content to ensure timely delivery of content
  • Building and maintaining relationships with game community through timely delivery of content

Taco Bell
Saint Helens, OR

Restaurant General Manager
05.2022 - 10.2023

Job overview

  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Chevron
Beaverton, OR

Fuel Attendant/customer ServiceChevron
01.2019 - 01.2021

Job overview

  • Pumped gas for guests and took payments.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Built trustful relationships with customers to encourage return visits.

Fred Meyer
Scappoose, OR

Fuel Attendant/customer Service
01.2015 - 01.2018

Job overview

  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained inventory of all saleable items.
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Counted nightly income, categorizing, and sending to bank on weekly basis.
  • Pumped gas for guests and took payments.

Columbia Theatre
Saint Helens, OR

General Manager
01.2002 - 01.2013

Job overview

  • Greeted customers in a friendly and professional manner
  • Negotiated contracts with vendors to reduce costs and ensure quality of services
  • Analyzed customer feedback and usage data to identify areas for improvement and develop strategies to increase customer loyalty
  • Developed and monitored budgets to ensure financial targets were met and cost-saving measures were implemented

Education

Portland Community College

Associate of Science from APPLIED SCIENCE
01.2019 - 01.2020

University Overview

Kentridge High School
Kent, WA

High School Diploma
09.1994 - 06.1996

University Overview

  • JRROTC: Master Sargent

Skills

Staff Management

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Certification

Website Development andDesign

Software

Microsoft Office, Proliant, TalentReef, SmartLynX, Tray HQ, and Netchex

Timeline

Restaurant General Manager
Taco Bell
05.2022 - 10.2023
Game Content Creator
Drakraven Streams LLC
01.2020 - Current
Portland Community College
Associate of Science from APPLIED SCIENCE
01.2019 - 01.2020
Fuel Attendant/customer ServiceChevron
Chevron
01.2019 - 01.2021
Fuel Attendant/customer Service
Fred Meyer
01.2015 - 01.2018
General Manager
Columbia Theatre
01.2002 - 01.2013
Kentridge High School
High School Diploma
09.1994 - 06.1996
Christopher L. Matteson